Deutschsprachige Kundenservice in Griechenland (m/w/d) für Pandora

TN Germany; Hannover; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

Join a leading global brand as a Customer Support Representative in Hanover, Germany. You'll handle customer inquiries, promote products, and resolve issues while working in a supportive environment. Enjoy competitive pay, relocation support, and opportunities for growth in a diverse workplace.

Leistungen

Relocation support

Competitive salary + bonuses

Health care benefits

Free Greek language courses

Opportunities for professional growth

Qualifikationen

• Work experience in customer support is an advantage.
• Excellent command of German and good knowledge of English.

Aufgaben

• Handle calls, emails, and chat in German.
• Respond to pricing and product inquiries.
• Provide promotion support and handle account issues.

Kenntnisse

Communication

Problem Solving

Tech Savviness

Multitasking

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Hanover, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

7c6ed732d6ba

Job Views:

1

Posted:

11.05.2025

Expiry Date:

25.06.2025

Job Description:

Ready to give a voice to people’s loves? Join our Customer Experts team for Pandora, the world’s most loved jewellery brand

Are you passionate about jewelry and customer support? TP Greece collaborates with Pandora, the world’s top jewelry designer and manufacturer, looking for Customer Support Representatives to join the team.

Everyday people around the world share facets of who they are and what matters to them through their Pandora jewelry. Be the one who will voice people's loves, join our team!

What you will do:

• Handle calls, emails, and chat in German
• Respond to pricing and product inquiries, order status, tracking inquiries, and order cancellations.
• As a brand ambassador, provide promotion support, being knowledgeable about current promotions and new offers.
• Handle account and billing issues, along with order upselling, troubleshooting, fraud orders, and returns, based on policies provided through training guidelines.
• Exchange ideas and solutions with colleagues!
• Turn every customer into a happy customer!

What you will bring:

• Excellent command of German
• Good knowledge of English
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Ability to multitask and strong interpersonal skills
• Ability to work in rotating shifts and be available for overtime when required
• Work experience in customer support is an advantage
• A positive and adventurous attitude

What we offer:

• Support for your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (all at no cost)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring friends and receive bonuses!
• Health care benefits and discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Community & social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified company that values diversity

This is a great opportunity to develop your career, gain international experience, and represent a major global brand. We promote diversity and offer equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more!

Interested in more German speaking jobs?
Need additional options? View all available jobs.