German-speaking customer service advisor at Telecom Industry

TN Germany; Kaiserslautern; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An innovative telecom company is seeking a German-speaking Customer Service Advisor to join their dynamic team in Kaiserslautern. This role offers a unique opportunity to connect with customers and resolve their queries while enhancing your communication skills. With full relocation support to Greece and a competitive salary, this position is perfect for those eager to grow in a thriving environment. Enjoy benefits like health discounts, career growth opportunities, and free Greek language courses. If you're passionate about customer service and ready to make an impact, this is the role for you!

Leistungen

Full relocation support

Competitive salary

Refer a friend program

Health benefits

Fully paid training

Career growth opportunities

Free online Greek language courses

Modern work environment

Participation in community initiatives

Qualifikationen

• Proficient in German and English, with exceptional communication skills.
• Strong problem-solving mindset and willingness to learn.

Aufgaben

• Serve as the primary contact for customers, resolving network and technical issues.

Kenntnisse

German Language Proficiency

English Language Proficiency

Communication Skills

Problem-Solving

Technical Knowledge

Jobbeschreibung

German-speaking Customer Service Advisor at Telecom Industry, Kaiserslautern

Client:

City Job Offers

Virtual job fairs

Location:

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

2ba754ea5230

Job Views:

2

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

German-speaking Customer Service Advisor for a Telecom Company

Are you a Telecom enthusiast eager to merge your passion with your professional life? This is your chance to accelerate your career! #wearehiring

Role Overview

As a German-speaking Customer Service Advisor, you will be the main point of contact for customer queries, providing support via phone, email, and chat. This role aims to foster your passion for innovation and excellent customer service, based in Greece. It offers a dynamic environment to expand your professional network and enhance your communication skills.

Responsibilities

• Serve as the primary contact for customers, resolving network and technical issues.

Your Profile

• Proficient in German with excellent command of English (spoken and written).
• Exceptional communication skills.
• Problem-solving mindset and a strong sense of ownership.
• Technical knowledge and willingness to learn.
• Positive, team-oriented attitude.

Benefits

• Full relocation support, including all costs from departure to settling in Greece.
• Competitive salary plus two additional salaries per year.
• 'Refer a friend' program with bonuses up to €3,500.
• Health benefits and discounts.
• Fully paid training by certified trainers.
• Career growth opportunities within a large company with over 11,500 employees.
• Participation in events, community, and social initiatives.
• Free online Greek language courses.
• Modern work environment with relaxation areas.
• Opportunity to work for a Great Place to Work certified company.

Additional Information

Note: If you do not hold a passport for the country of the vacancy, a work permit may be required. For more details, check our Blog.

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