Content Moderator with German and English (m/f/d) - Relocation to Bulgaria

TN Germany; Deutschland; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Join a leading company in the CX industry as a Digital Trust and Safety Specialist. This role requires fluency in German and English, focusing on reviewing sensitive content and ensuring compliance. Enjoy a stable career with numerous benefits and a positive work environment.

Leistungen

Fully Paid Training

Stable Job and Career Development

Attractive Salary

Additional Health Insurance

Employee Referral Bonuses

Qualifikationen

• Experience investigating fraud or spam is an asset.

Aufgaben

• Review user-generated content for compliance.
• Identify and analyze patterns to address risks.
• Take action on guideline violations.

Kenntnisse

Attention to Detail

Organizational Skills

Time Management

Logical Reasoning

Ausbildung

B2 English Language Skill

Fluent in German

Jobbeschreibung

Content Moderator with German and English (m/f/d) - Relocation to Bulgaria, de

Client:

TELUS International

Location:

de, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

01d7ad154085

Job Views:

2

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES, join the leader in the CX (Customer Experience) industry, TELUS Digital Bulgaria.

As a Digital Trust and Safety Specialist with German and English, you will:

1. Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies.
2. Take prompt and appropriate action on information that violates guidelines or poses risks.
3. Stay updated on internal policies to ensure accurate implementation.
4. Identify and analyze patterns to proactively address potential risks.

We're looking for someone with:

• High attention to detail
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:

• Fluent in German
• B2 or higher English language skill

In return, we will give you:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

Enjoy the benefits of our TELUS Tower office in Sofia, featuring a top city-center location, personal gym, relax and gaming areas, and a vibrant team environment. Does this sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT), the largest employer in Bulgaria's CX industry with over 4,200 employees. We design, build, and deliver digital services, AI solutions, and customer experience innovations, adhering strictly to client procedures. We are an independent outsourcing provider, not a local partner.