Sr Fleet Improvement Specialist, Fleet Strategic In-life Partnerships and Programs (m / w / d)

Amazon Support Services Germany GmbH; Berlin; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player is on the lookout for a Senior Program Manager to lead innovative fleet programs. This role involves managing vendor relationships, improving service delivery, and coordinating cross-functional teams to ensure project success. The ideal candidate will have a strong background in project management and the automotive industry, with a proactive approach to problem-solving. Join a forward-thinking company that values diversity and is committed to creating an inclusive environment where your contributions will make a significant impact.

Qualifikationen

• Bachelor's degree in a technical field or equivalent experience.
• Experience in project management and fleet management preferred.

Aufgaben

• Manage a portfolio of fleet services programs and negotiate with vendors.
• Coordinate cross-functional teams to ensure project success.

Kenntnisse

Project Management

Data Analytics

Vendor Management

Automotive Industry Knowledge

Ausbildung

Bachelor’s Degree in Technical Discipline

Jobbeschreibung

Location

AMZL Corporate Office across EU is suitable for this position.

Position Overview

We are seeking a Sr. Program Manager for our Fleet Strategic In-Life Partnerships and Programs Team. The Senior Program Manager will be responsible for creating, piloting, rolling out, and expanding fleet programs. These programs will interface with external vendors, including OEMs, OEM dealerships, Fleet suppliers, and Fleet Management Companies. Fleet services include maintenance and repairs supporting Delivery Service Providers (DSPs). The individual will also research, develop, and deploy innovative solutions to improve vehicle uptime. The ideal candidate is proactive, forward-thinking, hands-on, and able to navigate complex challenges to develop and implement best-in-class solutions.

Key Responsibilities

1. Own and manage a portfolio of fleet services programs.
2. Negotiate with vendors and develop business relationships.
3. Leverage EU-wide rollout of services and drive continuous improvement.
4. Engage with internal international teams and external stakeholders.
5. Create and manage project plans for service deployment.
6. Identify business needs and develop solutions for service improvement.
7. Conduct tendering and negotiations with suppliers.
8. Establish mechanisms for ongoing service evaluation and evolution based on customer feedback.
9. Maintain relationships with service delivery suppliers.
10. Coordinate cross-functional teams and senior leadership to ensure project success.
11. Provide regular updates to EU senior leadership on project status and metrics.

Minimum Qualifications

• Bachelor’s degree in a technical discipline (Industrial, Electrical, Mechanical) or equivalent experience.
• Experience in project management, automotive industry, and fleet management, including service, maintenance, and repair (preferred).
• Experience with Delivery Stations and/or Delivery Service Partners (preferred).
• Ability to travel as needed.

Preferred Qualifications

• Project Management Certification.
• Data analytics skills.
• Experience managing third-party vendors.

Additional Information

Amazon is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment. We prioritize candidate privacy and data security. For accommodations during the application process, please visit our website. If the region you are applying from is not listed, contact your Recruiting Partner.