Deutschsprachige Kundenservice in Griechenland (m/w/d) - Financial Services

TN Germany; Frankfurt; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An established industry player in the fintech sector is looking for passionate customer experts to join their dynamic team in Frankfurt. This role offers the chance to support clients in financial services while engaging with cutting-edge digital banking solutions. With a focus on collaboration and integrity, you will be the primary contact for customer inquiries, ensuring a seamless experience through effective communication. The company provides comprehensive relocation support to Greece, competitive salaries, and opportunities for professional growth. If you thrive in a fast-paced environment and are eager to make a difference, this is the perfect opportunity for you.

Leistungen

Support for relocation to Greece

Competitive salary plus two extra salaries per year

Referral Program

Health benefits and discounts

Full training by certified instructors

Opportunities for professional growth

Community events and social responsibility initiatives

Free online Greek language courses

Modern premises with relaxing break areas

Great Place to Work-Certified Company

Qualifikationen

• Fluency in German and English required.
• Customer support experience is a plus.

Aufgaben

• Be the primary point of contact for customer and client requests.
• Resolve issues promptly and efficiently.

Kenntnisse

Fluency in German

Very good command of English

Customer support experience

Interest in digital banking

Exceptional communication skills

Problem-solving mentality

Tech savviness

Flexibility in a fast-paced environment

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Frankfurt, Germany

Job Category:

Finance

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EU work permit required:

Yes

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Job Reference:

de8aca2a6383

Job Views:

1

Posted:

09.05.2025

Expiry Date:

23.06.2025

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Job Description:

Are you an avid fintech enthusiast with great communication skills? Join our Customer Experts team and support people for financial, banking, and money transfer services.

Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece!

We collaborate with some of the world's top companies offering money transfer & financial services, cloud-based banking services, and digital payments fintech pioneers, who trust our people to deliver exceptional customer experience!

If you share our values of collaboration, transparency, integrity, and agility, come join a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid.

What you will do:

• Be the primary point of contact for customer and client requests
• Utilize phone calls, e-mails, and chats to provide a seamless customer experience
• Provide support and consult clients on best practices about their business
• Respond to inquiries about services and solutions, as well as complaints, professionally
• Resolve issues promptly and efficiently
• Strive for excellence in every interaction to increase product usage and customer loyalty
• Meet personal and team targets

What you will bring:

• Fluency in German
• Very good command of English, both written and spoken
• Customer support experience is a plus
• Interest in digital banking and payment solutions
• Exceptional communication and soft skills, problem-solving mentality
• Tech savviness and learning agility
• Ownership and team spirit
• Flexibility in a fast-paced environment

What we offer:

• Support for relocation to Greece, including flight tickets, hotel, and house search assistance (at no cost)
• Competitive salary plus two extra salaries per year
• Referral Program: Bring friends and earn bonuses
• Health benefits and discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Community events and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified Company that values diversity and equal opportunities

This is a great chance to develop your career with a multinational company, gaining valuable experience and representing a major global brand.

Find out more!

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