Deutschsprachige Kundenservice in Griechenland (m/w/d) für Microsoft

TN Germany; Gelsenkirchen; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits with a multinational company, where you can leverage your fluency in German while working with a leading tech giant. Join a vibrant team in Greece, providing exceptional support to customers from Germany, Austria, and Switzerland. This role not only offers competitive pay and additional bonuses but also supports your relocation with comprehensive assistance. Experience a workplace that values diversity, offers professional growth, and provides a chance to develop your skills in a supportive environment. Embrace the adventure of working abroad and make a significant impact in the tech industry!

Leistungen

Relocation Support

Competitive Salary

Referral Bonuses

Health Care Benefits

Full Training

Professional Growth Opportunities

Community Events

Free Greek Language Courses

Modern Work Environment

Qualifikationen

• Fluent in German and good command of English.
• Experience in sales and technical troubleshooting.

Aufgaben

• Identify customer needs and provide appropriate solutions.
• Assist customers with billing inquiries and account issues.
• Ensure customer satisfaction and resolve technical issues.

Kenntnisse

German Communication Skills

English Proficiency (B2+)

Sales Experience

Technical Research Skills

Internet Research Skills

Empathy

Positive Attitude

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

978a3d2c3967

Job Views:

1

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!

Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!

If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team, supporting customers from Germany, Austria & Switzerland.

What you will do:

• Identify customers’ needs and deliver appropriate solutions, including sales
• Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
• Assist customers to place an order and resolve related issues
• Answer customers’ inquiries, troubleshoot or escalate technical issues, and assist with account issues
• Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively
• Ensure customer satisfaction and turn every customer into a happy customer!
• Exchange ideas and solutions with colleagues!

What you will bring:

• Excellent communication skills in German
• Good command of English (B2+)
• Sales experience with consumer products and services (asset)
• Technical research skills to troubleshoot customer problems
• Advanced internet research skills
• Empathy and strong communication skills
• A positive and adventurous attitude
• A willingness to learn and grow

What we offer:

• Support for relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (at no cost to you)
• Competitive monthly salary plus 2 additional salaries per year
• Referral Program: Bring friends and receive bonuses!
• Health care benefits and discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Community events and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified company that values diversity

This is a great opportunity to develop your career with a multinational company, gaining valuable experience and skills while representing a major global brand. Our company promotes diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more!

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