Customer Success Manager / Inside Sales Orthodontics (m/w/x)

TN Germany; Chemnitz; Remote; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading company in aesthetic dentistry is seeking a Customer Success Manager / Inside Sales Orthodontics in Chemnitz. This role involves recruiting new customers, supporting dental professionals, and maintaining close collaboration with sales teams. The position offers remote work opportunities and a dynamic environment with various benefits.

Leistungen

Attractive Social Benefits

Growing Retirement Provisions

Regular Professional Development Opportunities

Corporate Health Management

Qualifikationen

• Experience in sales-oriented roles preferred.
• Excellent German and good English skills required.

Aufgaben

• Identify and recruit new customers in your sales territory.
• Support dental professionals via video or phone calls.
• Document activities in CRM system.

Kenntnisse

Sales Orientation

Communication

Customer Service

Flexibility

Ausbildung

Commercial Training

Degree

Training as a Dental Assistant

Tools

CRM System

IT Skills

Jobbeschreibung

Customer Success Manager / Inside Sales Orthodontics (m/w/x), Chemnitz

Join our team at the Straumann Group, a global leader in aesthetic dentistry. We are seeking a Customer Success Manager / Inside Sales Orthodontics (m/w/x) to support our growth in the orthodontics segment, particularly in Aligner Therapy. This role can be performed remotely and offers an exciting opportunity to work in a modern, dynamic environment.

Responsibilities

• Identify and actively recruit new customers (dental and orthodontic practices) within your designated sales territory.
• Follow up on leads from the sales team, marketing campaigns, and training events.
• Support dental professionals and practice staff in initial product application via video or phone calls.
• Maintain close collaboration with the sales and product management teams for customer follow-up.
• Assist customers with application questions and process optimization.
• Document activities in our CRM system.
• Continuously develop product knowledge in orthodontics.

Qualifications

• Completed commercial training or degree; alternatively, training as a dental assistant or dental technician (preferably with experience in Kieferorthopädie and Aligner Therapy).
• Initial experience in a sales-oriented role.
• Good IT skills.
• Excellent German and good English skills, both spoken and written.
• Communicative, committed, flexible, and independent.
• Customer service and sales orientation.
• Ability to simplify complex information.

What We Offer

• Various attractive social benefits.
• Growing retirement provisions.
• Dedicated team and great colleagues.
• Regular professional and personal development opportunities.
• Flat hierarchies.
• Modern workplace in an exciting, dynamic environment.
• Corporate health management and more.

If you're interested, we look forward to receiving your application. We are an equal opportunity employer and welcome applicants regardless of race, gender, or background.