Product Owner for Digital Customer Experience & Data Insights (m/f/d)

TN Germany; Hürth; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading company in the Food & Healthcare Technologies sector is seeking a Customer Service professional. You will play a key role in enhancing digital initiatives and customer solutions. The position requires strong analytical skills, a technical degree, and fluency in English, with a focus on innovative digital solutions. Join a dynamic team with flexible working options and opportunities for personal growth.

Leistungen

30 days annual leave

Flexible working (partly from home)

Internal and external training opportunities

Qualifikationen

• Excellent degree with a technical or scientific focus.
• Experience with databases and programming, ideally in Python.
• Fluency in English and ideally German.

Aufgaben

• Represent the division in customer portal clubs.
• Identify and implement digital business concepts.
• Analyze data and derive actionable recommendations.

Kenntnisse

Interpersonal Skills

Analytical Skills

Digital Innovation

Ausbildung

Degree in Physics

Degree in Mathematics

Degree in Data Science

Degree in Industrial Engineering

Degree in Business Informatics

Tools

Python

Jobbeschreibung

Social network you want to login/join with:

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Client:

GEA

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

731fd41fef8b

Job Views:

1

Posted:

16.05.2025

Expiry Date:

30.06.2025

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Job Description:

Responsibilities / Tasks

In the Digital Unit Division of Food & Healthcare Technologies (FHT), we operate across the expanse of the GEA Division FHT, propelling agile digital initiatives and devising customer-focused business solutions. Your role in this dynamic team will be crucial for the further improvement of services and systems for our internal Digitalization, Service, Applications, Engineering and Sales teams.

Choose your workplace from the following locations:

Kempten (DE), Düsseldorf (DE), Hürth (DE), Biedenkopf-Wallau (DE), Bakel (NL) and Weert (NL)

Your responsibilities:

• Represent the Food & Healthcare Technologies Division in the GEA Customer Portal Clubs and champion the division's requirements.
• Identify and implement appropriate digital business concepts and technologies to create new solutions for our customers in the digital environment.
• Develop a deep understanding of our customers, their needs, pain points, and aspirations by interacting with customers and data.
• Drive the development and definition of business requirements for digital and customer-centric solutions in a highly complex market environment.
• Analyze data, find patterns and derive recommendations for action based on your findings for new product and machine features and process optimizations for individual product areas.

Your Profile / Qualifications

• Excellent degree with a technical or scientific focus (e.g., physics, mathematics, data science, industrial engineering, business informatics)
• Digital innovator with excellent interpersonal skills: Strong at building relationships and leading project teams; deeply passionate about advancing digital technologies and driving innovative solutions
• You have experience in working with databases, have good technical understanding and programming experience (e.g., Python) and ideally some experience with machine learning models
• You enjoy working with data and recognizing patterns and underlying drivers for greater customer benefit based on analytical models
• You work in a structured and precise manner, pay attention to detail, have a strong awareness of quality and the ambition to establish the best product solutions and the best user experience for our customers
• Fluency in English and ideally German, both written and spoken
• Willingness to travel several days per month
• Work in a modern, future-oriented, international company
• Flexible working (partly from home)
• Cooperation in a dynamic and flexible team
• High level of personal responsibility
• Internal and external training opportunities
• 30 days annual leave

We are excited to welcome a forward-thinking, innovative professional like you to join us in this transformative journey.