Client Services Director

TN Germany; Ingelheim am Rhein; Remote; GBP 85.000 - 95.000; Vollzeit

Zusammenfassung

A leading company in the print industry is seeking a Client Services Director to oversee the management of Point-of-Sale clients. The role involves strategic oversight, client retention, and team leadership, ensuring high-quality service delivery and operational excellence.

Qualifikationen

• Proven experience in service delivery within display and print management.
• Experience managing contracted retail accounts.

Aufgaben

• Manage strategic and operational aspects of Point-of-Sale clients.
• Ensure exceptional operational support and delivery.
• Lead and support a dedicated team.

Kenntnisse

Service delivery

Client relationship management

Financial performance management

Jobbeschreibung

Social network you want to login/join with:

col-narrow-left

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

d08c889cbd8a

Job Views:

2

Posted:

20.05.2025

Expiry Date:

04.07.2025

col-wide

Job Description:

Job Title: Client Services Director

Salary: £85k to £95k basic (depending on experience) plus executive benefits

Location: Anywhere in England - Home Working Possible

Reference: J79185

Contact: Telephone: [phone]

Note: This position has now been filled, but we keep similar vacancies on our website. We also handle confidential vacancies; please email your CV in Word format to us, specifying your sector. Our divisional heads will then review your CV and contact you if there's a match.

About the Company: Offering unrivalled career prospects and job security, our client is one of the most eminent print groups in the UK.

Role Overview: We are seeking a tenacious Client Services Director responsible for strategic and operational management of all Point-of-Sale contracted and non-contracted clients, including service delivery, people management, client relationships, and financial performance to reflect clients’ contractual agreements.

The role involves managing and delivering all client requirements, additional service lines, and related tasks. The ideal candidate will be commercially astute, accountable for the development and operational management of all Point-of-Sale contracts, ensuring exceptional operational support and delivery. Responsibilities include client retention, account development, compliance, onboarding, and implementation planning.

This role also requires strong people management skills, providing effective leadership and support to the dedicated team.

Candidate Requirements:

• Proven experience in service delivery within display and print management environments
• Experience managing contracted retail accounts
• Ability to develop and implement alternative solutions

Personal Attributes:

• Structured and organised
• Confidence-inspiring
• Driven and enthusiastic
• Decisive when necessary
• Integrity and honesty
• Credibility with peers
• Persuasive and influential