VIE - Transaction Management Analyst H/F/D

Crédit Agricole Group; München; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An established industry player is seeking motivated individuals for a VIE contract in their Transaction Management team. This role offers an exciting opportunity to engage in the efficient execution of securities transactions, ensuring high service quality and proactive issue resolution. You will be part of a dynamic team, responsible for supporting customer transactions, optimizing processes, and maintaining comprehensive records. With a focus on professional growth, you will also benefit from a flexible working environment and various perks, including paid language courses and generous vacation time. Join this forward-thinking company and contribute to enhancing client relationships while developing your skills in a collaborative setting.

Leistungen

Paid German courses

Home office allowance

Reduction on the Deutschland ticket

Access to gym clubs with reduced prices

6 weeks of vacation per year

Flexible working hours

International work environment

Qualifikationen

• Strong analytical skills and ability to troubleshoot complex issues.
• Experience in process optimization and quality management.

Aufgaben

• Support day-to-day business for smooth processing of transactions.
• Develop and implement solutions for process optimization.

Kenntnisse

Process Optimization

Quality Management

Analytical Skills

Customer Service

Ausbildung

Bachelor's Degree

Jobbeschreibung

The VIE contract in short:

According to Business France's eligibility conditions, the Volontariat International en Entreprise (VIE) is an assignment in a French company operating overseas for professionals between the age of 18 and 28 who are European Economic Area nationals (EU + Norway, Iceland, and Liechtenstein).

For further information about the eligibility conditions for this programme, we invite you to visit the Business France website.

PLEASE NOTE: Your application must be submitted in English to be considered by our non-French speaking teams.

The team and missions:

Part of the Banking Services & Operations department, the Transaction Management team is responsible for the efficient and accurate execution of securities transactions.

Our clients include investment companies, asset managers, and institutional investors. We ensure timely processing of trades, reconciliations, and reporting, maintaining service quality through detailed transaction monitoring and proactive issue resolution. We act as the primary point of contact for transaction-related inquiries and escalations, coordinating with internal departments to resolve any discrepancies. We are also tasked with maintaining comprehensive transaction records and contributing to process improvements that support the strategic growth of our client relationships.

You can expect an experienced, well-rehearsed team and a multifaceted area of responsibility in a pleasant, familiar environment.

From enrichment and adaptation of customer transactions to continuous process improvements and the assumption of special tasks to support the team leader and the experts in the team.

In this context, your main missions will be:

• Support in day-to-day business to ensure smooth processing of customer transactions;
• Independent development and implementation of solutions for process optimization and quality management;
• Participation in tests and preparation of integration tests as well as the definition of test cases;
• Analysis and troubleshooting of complex billing-specific problems;
• Contact person for customers and colleagues from process-related units;
• Support of the team leader and experts in the team;
• Creation and compliance with service level agreements and business controls.

Benefits:

CACEIS Bank Germany Branch offers to its VIEs the following benefits:

• Paid German courses
• Home office allowance
• Reduction on the Deutschland ticket
• Access to a lot of gym clubs with reduced prices (EGYM Well Pass)
• 6 weeks of vacation per year
• Flexible working hours
• International work environment