Hollister - Key Lead, MyZeil

Abercrombie and Fitch Co.; Frankfurt; Vor Ort; EUR 40.000 - 60.000; Teilzeit

Zusammenfassung

An established industry player is seeking a Key Lead to enhance the in-store customer experience. This role involves supervising the sales floor, coaching team members, and driving performance through customer engagement and sales achievement. You will be part of a dynamic team that values diversity and inclusion, with opportunities for personal and professional growth. The position offers flexible scheduling and competitive incentives, making it an exciting opportunity for those passionate about retail and customer service. If you thrive in a fast-paced environment and enjoy leading by example, this role could be your perfect fit.

Leistungen

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifikationen

• Retail experience preferred, with a focus on customer service and team leadership.
• High School Diploma or equivalent is preferred.

Aufgaben

• Ensure quality in-store experience as a Floor Supervisor.
• Guide and coach Brand Reps and Stock Associates effectively.

Kenntnisse

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Adaptability/Flexibility

Stress Tolerance

Multi-Tasking

Ausbildung

High School Diploma or G.E.D. equivalent

Tools

Register/Point of Sales

Jobbeschreibung

Company Description

Our Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Our Values

Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

1. Product Knowledge & Brand Awareness
2. Business Understanding
3. Proactive Thinking
4. Attention to Detail
5. Register/Point of Sales use
6. Asset Protection
7. Visual Displays
8. System Skills
9. Work Schedule Requirements

Availability

Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

Education - High School Diploma/ G.E.D. equivalent preferred. Retail Experience - At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience - No supervisory/ management experience is required. Customer Focus, Communication, Interpersonal Interaction, Fashion Trend Knowledge, Outgoing, Assertiveness, Adaptability/Flexibility & Stress Tolerance, Poise & Ambition, Multi-Tasking, Applied Learning, Promoting Diversity & Inclusion, Work Ethic, Omni Channel Services.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.