Manager, Revenue Operations - CRM System

TN Germany; Berlin; Remote; USD 51.000 - 117.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Manager of CRM Systems and Tools in the Revenue Operations team. This fully remote role offers the chance to lead Salesforce CRM initiatives, manage a dynamic team, and drive sales strategies in a collaborative environment. You'll develop best practices, enhance user experiences, and ensure seamless integration with other business systems. With a competitive salary and a commitment to fair compensation, this is your opportunity to make a significant impact in the global employment landscape while enjoying flexible work arrangements and comprehensive benefits.

Leistungen

Unlimited personal time off

Quarterly self-care days

Flexible hours

Paid parental leave

Mental health support

Stock options

Learning budget

Home office setup

Social event budgets

Qualifikationen

• Proven experience managing Salesforce CRM Platform.
• Strong project management skills to handle multiple projects.

Aufgaben

• Oversee administration and optimisation of the Salesforce platform.
• Lead and mentor a team of CRM administrators and developers.

Kenntnisse

Salesforce CRM Management

Project Management

Leadership

Business Analysis

Technical Solution Development

Ausbildung

Salesforce Administrator Certification

Sales Cloud Consultant Certification

Platform App Builder Certification

Tools

Salesforce

CRM Tools

Data Analytics Tools

Jobbeschreibung

Social network you want to login/join with:

Manager, Revenue Operations - CRM System, Berlin

Client:

Remote

Location:

Berlin, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

376f9c254028

Job Views:

1

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you: This is an exciting time to join Remote and make a personal difference in the global employment space as Manager of CRM, Systems and Tools within our Revenue Operations team. The successful candidate will be responsible for overseeing our Salesforce CRM system, ensuring its optimal use to drive sales initiatives. This role involves managing a team of CRM specialists and collaborating with various departments to align our CRM strategy with business goals in a fast-paced environment.

What you bring:

• Proven experience managing Salesforce CRM Platform
• Strong knowledge of Salesforce CRM and its various components (Sales Cloud, CPQ, Service Cloud, Marketing Cloud, etc.)
• Salesforce Administrator, Sales Cloud Consultant, and Platform App Builder Certification required; Business Analyst, Platform Developer I Certification is nice to have.
• Excellent project management skills with the ability to handle multiple projects simultaneously.
• Proven experience in a leadership role, managing a team of CRM professionals.
• Solid Business understanding with an ability to translate business needs into a set of workable, specific requirements
• Proven ability to work in a fast-paced, global environment with multiple priorities that requires strong project management and decision-making capabilities. Hands-on approach required.
• Strong personal accountability and personal alignment to Remotes values

Key Responsibilities:

CRM Management

• Oversee the administration, configuration and optimisation of the Salesforce platform
• Develop and implement CRM policies, procedures, and best practices to support GTM goals
• Establish, design and enforce Salesforce governance policies and best practices to promote sustainable and scalable solutions
• Ensure adherence to best practices for Salesforce development, including code reviews and version control
• Maintain documentation related to Salesforce configuration, processes, and changes

Team Leadership

• Lead, mentor, and develop a team of CRM administrators and developers, fostering a collaborative and high-performance work environment.
• Foster an agile, structured and collaborative working environment, promoting continuous improvement and innovation.
• Assess team capacity and allocate resources effectively to ensure balanced workloads and timely completion of tasks.
• Prioritise and assign projects and tasks based on business needs, team members' strengths, and development areas.
• Monitor progress and adjust assignments as necessary to manage peak periods and ensure project deadlines are met

Integration and Process Improvement:

• Translate business requirements into scalable technical solutions
• Identify and implement process improvements to enhance CRM functionality and user experience.
• Engage in iterative processes to understand user needs, define problems, ideate solutions, prototype, and test enhancements.
• Lead projects to integrate Salesforce with other systems and tools, such as marketing automation platforms, customer support systems, and data analytics tools.
• Collaborate with IT and other departments to ensure seamless integration and data flow between Salesforce and other business applications.

Practicals

• You'll report to: Director, Revenue Operations Processes & Systems
• Team: Revenue Operations
• Location: EMEA, Central America
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. The salary range for this full-time position is $51,700 USD to $116,350 USD, depending on role, level, location, skills, experience, and market demands. Our compensation is reviewed on a case-by-case basis for internal mobility.

Application process

• Interview with recruiter
• Interview with future manager
• Salesforce exercise
• Interview with Salesforce Team and Salesforce Exercise discussion
• Interview with VP of Revenue Operations

Benefits: Our benefits include work from anywhere, unlimited personal time off, quarterly self-care days, flexible hours, paid parental leave, mental health support, stock options, learning budget, home office setup, and social event budgets.

How you'll plan your day (and life)

We work asynchronously, allowing you to plan your schedule around your life. You will be empowered to take ownership, be proactive, and prioritize your well-being, balancing work and personal needs effectively.