Administrative Support Assistant (CYS)(Developmental) NF-02/03

U.S. Army; Wiesbaden; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading organization seeks a childcare administrative professional in Wiesbaden, Germany. The role involves managing sign-ins, coordinating care, and providing administrative support. Candidates should have strong customer service and communication skills, along with proficiency in Microsoft Office. This position offers NAF benefits and requires a successful background check.

Leistungen

NAF benefits package

Leave accrual

Qualifikationen

• Experience in an office setting demonstrating administrative and clerical skills.
• Proficiency with office automation tools for document preparation.
• Experience managing filing systems and official documents.

Aufgaben

• Receives children, youth, parents, and visitors courteously and professionally.
• Registers/terminates children/youth in the CYS program.
• Provides administrative support, including mail prep and daily activity documentation.

Kenntnisse

Administrative skills

Customer service

Communication skills

Tools

Microsoft Office

Jobbeschreibung

This position is located at Parent & Outreach Services, Wiesbaden, Germany.

This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.

This position is eligible for the NAF benefits package and leave accrual.

To expedite the hiring process, include full contact information (name, address, phone number, email, etc.) for references on your resume.

Duties

1. Receives children, youth, parents, and visitors courteously and professionally. Answers phones, determines the call's purpose, and directs callers appropriately.
2. Ensures proper sign-in of parents, children, youth, and visitors before passing the reception area. Monitors children’s departure to ensure only authorized individuals remove them.
3. Registers/terminates children/youth in the CYS program and/or waiting list database. Uses the Child and Youth Management System (CYMS) for data entry and reporting.
4. Communicates policies related to fees, waiting lists, enrollments, terminations, and events. Coordinates vacancies and reservations for hourly care as needed.
5. Provides administrative support, including mail prep, copying, correspondence, reports, and daily activity documentation.

Requirements

• Must be 18 years or older at the time of appointment.
• Must have direct deposit setup.
• Successful completion of background checks per AR 215-3, 2-15.m., and Child Care Tier 1 investigation is required.
• Current health assessment showing good mental and physical health, immunizations, and absence of communicable diseases per Army and DoD policies, including annual flu vaccination.
• A one-year probationary period may be required.
• Completion of annual training and demonstrated job competence are required.
• May require irregular hours, evenings, or weekends.
• Travel to on- and off-post locations may be necessary.

Qualifications

NF-02:

• Experience in an office setting demonstrating administrative, clerical, customer service, and communication skills.
• Proficiency with office automation tools for document preparation, file management, and record keeping.
• Experience with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

NF-03:

• Experience managing filing systems and official documents such as attendance records and correspondence.
• Customer service and business communication skills.
• Knowledge of grammar and writing techniques for accurate document preparation.
• Proficiency with Microsoft Office Suite and automated databases.
• At least 1 year of experience at the NF-02 level or equivalent.

Highly qualified candidates will have experience with automated systems for childcare operations.

Applicants meeting the highly qualified criteria may be prioritized. Additional certifications may be requested.