Sales Representative for German Market (Remote)

Avomind; Berlin; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen engagierten Vertriebsmitarbeiter, der die besten eSIM-Lösungen für Kunden anbietet. In dieser Rolle sind Sie verantwortlich für die Analyse der Kundenbedürfnisse, die Kommunikation des Wertes von eSIMs und die Anpassung an sich ändernde Marktbedingungen. Sie arbeiten eng mit dem Team zusammen, um kontinuierliche Verbesserungen zu fördern und hervorragenden Kundenservice über verschiedene Kommunikationskanäle zu bieten. Wenn Sie eine Leidenschaft für den Verkauf haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifikationen

• Proficiency in German at a native level or C1 required.
• Good communication and listening skills are essential.

Aufgaben

• Understand customer needs and communicate eSIM value.
• Provide outstanding customer service across multiple channels.
• Proactively identify opportunities for customer experience improvement.

Kenntnisse

Kundenkommunikation

Verkaufstechniken

Teamarbeit

Detailgenauigkeit

Anpassungsfähigkeit

Deutsch (C1)

Englisch (B2)

Ausbildung

Keine spezifische Ausbildung erforderlich

Tools

Intercom

Slack

Jobbeschreibung

• Department: Sales Team
• Shift time: 8 working hours (Monday to Friday From 11 to 19 CET time ZONE)
• Reports to: EMEA Sales leader

About the role

The sales representative works to sell the best experience to the customer by ensuring that the client is buying the eSIM that best suits their trip. This work impacts the financial success and growth of the company.

Responsibilities

1. Understand customer needs.
2. Communicate the value of the eSIM.
3. Adapt to changes in the market, customer needs, and company strategies.
4. Participate in team meetings and contribute to continuous improvement initiatives.
5. Proactively identify opportunities to improve the customer experience and make recommendations to management.
6. Devise the best strategy for selling the product.
7. Offer discounts and present arguments effectively.
8. Complete purchases and maintain a good rapport with the customer.
9. Work as a team.
10. Provide outstanding customer service and address customer needs efficiently across multiple communication channels, including chat, email, and WhatsApp—all integrated into a single platform, namely Intercom.
11. Stay updated with news and messages from Slack.

What do you need to succeed

1. Transmit confidence and calm to the client.
2. Attention to detail.
3. Ability to adapt to changes in processes, procedures, or tools.
4. Awareness of updates.
5. Results-oriented, outgoing, and excellent interpersonal skills.
6. Ability to work collaboratively with cross-functional teams.
7. Eagerness to help.
8. Good listening skills.
9. Good communication skills.
10. Willingness for self-improvement.
11. Proficiency in the German language at a native level or equivalent to a C1 proficiency level is required. A language test will be administered during the interview process to assess language skills. Additionally, an upper-intermediate level of English is required. Knowledge of other languages such as French, Portuguese, Italian, and Arabic is considered a plus.

The role of the sales representative is crucial to achieving good customer service and company objectives, as well as maintaining customer satisfaction.

ES-23396