Deutschsprachige Kundenservice in Griechenland (m / w / d) für Canon

Teleperformance; Düren; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht nach engagierten Kundenexperten, die fließend Deutsch sprechen und technikaffin sind. Diese spannende Rolle bietet die Möglichkeit, in der Welt der Fotografie und Bildgebung zu arbeiten, während Sie deutschen Kunden Unterstützung für Drucker, Fotokopierer und digitale Kameras bieten. Mit umfassender Schulung und Unterstützung für Ihren Umzug nach Griechenland, einschließlich Flugtickets und Unterkunft, wird dies eine großartige Gelegenheit sein, Ihre Karriere voranzutreiben und wertvolle Erfahrungen zu sammeln. Treten Sie einem Unternehmen bei, das Vielfalt fördert und Chancengleichheit bietet.

Leistungen

Umzugshilfe nach Griechenland

Wettbewerbsfähiges Gehalt

Gesundheitsleistungen

Kostenlose Online-Griechischkurse

Moderne Büros

Verschiedene Rabatte

Professionelles Wachstum

Soziale Verantwortung

Qualifikationen

• Starke schriftliche und mündliche Fähigkeiten in Deutsch.
• Gute Kommunikationsfähigkeiten in Englisch.

Aufgaben

• Kommunikation mit Kunden über Telefon, Chat und E-Mail.
• Technische Probleme identifizieren und lösen.

Kenntnisse

Fließend in Deutsch

Gute Englischkenntnisse

Technisches Verständnis

Lösungsorientiertes Denken

Empathische Kommunikation

Jobbeschreibung

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in the world of photography and imaging? TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide successful candidates with comprehensive training on the company’s products, as well as guidance on troubleshooting and technical solutions.

What you will do :

• Communicate with customers via phone, chat, and email
• Track and follow cases to ensure they are closed efficiently and promptly
• Maintain strong, professional relationships with all partners and show empathy at all times
• Work towards targets set by the client statement of work and internal goals
• Answer customer inquiries and troubleshoot or escalate technical issues
• Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively
• Turn every customer into a satisfied customer!
• Exchange ideas and solutions with colleagues

What you will bring :

• Strong written and verbal skills in German
• Good communication skills in English
• Tech savviness
• Solution-oriented, out-of-the-box thinking
• An empathetic nature with excellent communication skills
• A positive and adventurous attitude
• A willingness to absorb all the knowledge and experience offered

What we offer :

• Complete support for your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (all at no cost to you)
• Competitive monthly salary plus two additional salaries per year
• Referral Program: Bring a Friend and earn up to €3,500 depending on the language
• Health care benefits and various discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Special events and community & social responsibility initiatives
• Free online Greek language courses
• Modern premises with a comfortable working environment and relaxation areas
• Work for a Great Place to Work-Certified company that values diversity and offers equal opportunities to all

This is a great opportunity to advance your career, gain valuable experience, and work with one of the world’s leading brands. Join a company that promotes diversity and equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more

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