(Senior) Product Specialist (m/f/d) Maintenance Scheduling and Optimization

(Senior) Product Specialist (m/f/d) Maintenance Scheduling and Optimization

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the Role

We are looking for an innovative and execution-oriented Product Manager to join our Product Management Team at SAP Supply Chain Management, Operate. In this role as a Product Specialist / Senior Product Specialist, you will work closely with User Experience and Engineering/Development as well as other product teams within our unit to shape and execute a cutting-edge product vision and strategy for SAP's new Capabilities for Maintenance Scheduling and Optimization.

What you'll do

• Collaborate closely with a dedicated engineering team, fostering a culture of shared ownership and mutual respect.
• Conduct discovery work to deeply understand problem statements and explore potential solutions.
• Perform user research to validate assumptions, gather insights, and inform solution design.
• Lead the refinement process for product backlog items, ensuring they are well-defined, feasible, and aligned with overall product goals.
• Work with engineers to break down complex problems into manageable, deliverable pieces.
• Act as the primary liaison between the engineering team and other stakeholders, including Strategic Product Management, designers, and business units.
• Manage stakeholder expectations by communicating progress, risks, and trade-offs effectively.
• Conduct user testing to gather feedback on implemented features and iterate on solutions.
• Work closely with QA to define acceptance criteria and ensure high-quality deliverables.
• Collaborate with customer support teams to address and prioritize reported issues.
• Engage with strategic co-innovation and early adopter customers to ensure constant product-market fit.

What You Bring:

SAP Service and Asset Management Expertise: Extensive knowledge of Plant Maintenance, Customer Service/Field Service, Planning- Scheduling and Dispatching solutions, Intelligent Asset Management suite.

Domain and Business Expertise: Deep expertise in Planning and Scheduling, General Optimization Problems for Maintenance Tasks, Demand and Capacity Management of Maintenance and Service Teams.

Technical Acumen & Creative Problem-Solving: Basic understanding of software architecture and development practices.

Effective Communication: Experience in conducting user research and applying insights to product development. Fluency in German and English is a must.

Team Player: Ability to influence and coordinate cross-functional teams in a matrix organization.

Work experience: 3-5 years of professional experience in related fields.

Academic Background: Bachelor or master’s degree in mechanical/Electrical Engineering or Business, ideally with experience in demand and capacity planning and scheduling.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

Requisition ID: 414619 | Work Area: Solution and Product Management | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid