IT Specialist

A well-known Japanese manufacturer is looking for an In-house IT Specialist to join their Krefeld Office. The In-house IT Specialist will provide 1st level IT helpdesk support, vendor management, and new ERP system implementation.

MY 46103

TYPE: Permanent (6-month probation period)
WORKING HOURS: Monday to Friday, 40 hrs/week
SALARY: €48,000 to €54,000 dependent on experience
Start: ASAP
LOCATION: Krefeld (Office basis, Hybrid work can be applicable)

IT SPECIALIST RESPONSIBILITY:

1. Providing 1st Level IT-Support (Windows, Office, Mobile) to other employees
2. Developing and implementing IT projects in line with organizational objectives, including new ERP implementation
3. Ensuring the maintenance of current projects and technology systems
4. Sourcing IT vendors in terms of cost and performance
5. Building and maintaining relationships with external advisors and vendors
6. Proposing the project and strategy to improve corporate IT environment
7. Ensuring reported issues are resolved in a timely manner
8. Identifying improvements and developing procedures
9. Presenting IT solutions in a way that is easy to understand for people who do not have an IT background
10. Collaborating with other departments for the delivery of agreed targets, taking responsibility for their timely delivery

IT SPECIALIST IDEAL CANDIDATE SHOULD HAVE:

1. Minimum 3 years of experience in IT Helpdesk
2. Experience in ERP implementation
3. Experience in IT vendor sourcing and management
4. Experience providing excellent customer service
5. Excellent communication skills in German and English
6. Excellent communication with employees at all levels
7. Ability to act proactively and suggest new ideas for corporate goals
8. Ability to assess, prioritize, and manage your own workload
9. Team player attitude
10. Commitment to self-development in terms of business application, infrastructure, and IT security

Note: All applicants for the In-house IT Specialist must have the right to work in Germany as the Company is not able to offer visa support.