E-commerce Assistant

Jobtailor; Deutschland; Remote; EUR 30.000 - 46.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an online store coordinator to manage product listings, pricing and stock across platforms while handling orders, refunds and customer inquiries. This role requires strong copywriting, attention to detail and experience with major e-commerce tools such as Shopify, WooCommerce and Magento.

You will support promotions, analyze sales data and maintain the UK storefront while collaborating with a South African team for UK employers. Remote role with UK business hours.

Qualifikationen

• Experience with an e-commerce platform such as Shopify, WooCommerce or Magento.
• Confident writing clear, accurate product copy.
• Comfortable in Excel or Google Sheets for bulk product uploads.
• Attention to detail on pricing, stock and product data.
• Customer-focused written English.
• Exposure to marketplaces such as Amazon or eBay.
• Basic image editing in Canva or Photoshop.
• Familiarity with Google Analytics.

Aufgaben

• Create and update product listings, images and descriptions.
• Keep pricing, stock levels and categories accurate across the store.
• Process orders, returns and refunds.
• Respond to customer queries about orders and products.
• Support promotions, discount codes and seasonal campaigns.
• Report on sales, traffic and best-selling lines.
• Keep a UK online store running day to day.
• Work UK business hours from home as part of a South African team placed directly with established UK employers.

Kenntnisse

Customer-focused communication

Clear writing

Tools

Shopify

WooCommerce

Magento

Canva

Photoshop

Google Analytics

Jobbeschreibung

• Create and update product listings, images and descriptions
• Keep pricing, stock levels and categories accurate across the store
• Process orders, returns and refunds
• Respond to customer queries about orders and products
• Support promotions, discount codes and seasonal campaigns
• Report on sales, traffic and best-selling lines
• Keep a UK online store running day to day
• Work UK business hours from home as part of a South African team placed directly with established UK employers

Requirements

• Experience with an e-commerce platform such as Shopify, WooCommerce or Magento
• Confident writing clear, accurate product copy
• Comfortable in Excel or Google Sheets for bulk product uploads
• Attention to detail on pricing, stock and product data
• Customer-focused written English
• Exposure to marketplaces such as Amazon or eBay
• Basic image editing in Canva or Photoshop
• Familiarity with Google Analytics

Core Competencies

Demonstrates expertise in managing e-commerce operations, including product listing creation, order processing, and customer communication. Proficient in using e-commerce platforms and analytical tools to optimize sales and inventory management.

Highest-signal resume keywords

• E-Commerce Platform Experience
• Product Copywriting
• Excel or Google Sheets Proficiency
• Basic Image Editing
• Google Analytics Familiarity

Hard Skills

• Product Listing Creation
• Order Processing
• Pricing Accuracy
• Stock Management
• Customer Query Response
• Sales Reporting
• Promotional Support
• Discount Code Management
• Bulk Product Uploads
• Attention to Detail

Soft Skills

• Customer-Focused Communication
• Clear Writing

Industry Keywords

• E-Commerce
• Online Store Management
• Marketplaces
• Amazon
• EBay

Tools & Technologies

• Shopify
• WooCommerce
• Magento
• Canva
• Photoshop
• Google Analytics