Sales Operations Specialist

Confidential; Leipzig; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading e-commerce firm in Leipzig is seeking an E-Commerce Sales Specialist to enhance online sales and customer experience across platforms. You will be responsible for managing product visibility, analyzing sales performance, and executing digital marketing strategies. Ideal candidates will have 2–4 years of experience in e-commerce sales or digital marketing, with strong analytical and communication skills. This full-time role offers a dynamic work environment and opportunities for growth.

Qualifikationen

• 2–4 years of experience in e-commerce sales or digital marketing.
• Strong knowledge of e-commerce tools and platforms.
• Passion for digital trends and e-commerce growth.

Aufgaben

• Manage and optimize the company’s e-commerce presence.
• Analyze online sales KPIs and recommend actions.
• Coordinate online campaigns and promotions.

Kenntnisse

Online sales channels knowledge

Analytical skills

Strong communication skills

Project management

Ausbildung

Bachelor’s degree in Business Administration

Bachelor’s degree in Marketing

Bachelor’s degree in E-Commerce

Tools

MS Excel

Google Analytics

Jobbeschreibung

Overview

The E-Commerce Sales Specialist will be responsible for driving online sales performance across e-commerce platforms. This role ensures product visibility, enhances customer experience, and executes sales strategies to achieve revenue targets while aligning with the company’s overall brand and commercial objectives.

Responsibilities

• Manage and optimize the company’s presence on e-commerce platforms (own website, marketplaces, and partners).
• Monitor online sales performance, analyze KPIs, and recommend actions to maximize conversion and revenue.
• Coordinate with the marketing team to plan and implement online campaigns, promotions, and product launches.
• Ensure product content (descriptions, images, pricing) is accurate, updated, and optimized for SEO and customer engagement.
• Track competitor activities, pricing, and market trends to ensure competitive positioning.
• Collaborate with supply chain and logistics to ensure product availability and smooth customer order fulfillment.
• Handle customer inquiries and resolve escalations to maintain high satisfaction levels.
• Provide regular sales reports, insights, and recommendations to management.
• Identify new business opportunities, potential partnerships, and channels to expand e-commerce reach.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Marketing, E-Commerce, or related field.
• 2–4 years of experience in e-commerce sales, digital marketing, or online retail (consumer goods industry preferred).
• Strong knowledge of online sales channels, marketplaces, and e-commerce tools.
• Analytical skills with proficiency in MS Excel, Google Analytics, or similar tools.
• Excellent communication and negotiation skills.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Passion for digital trends, e-commerce growth, and customer experience.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales, Marketing, and Other

Industries

• Appliances, Electrical, and Electronics Manufacturing and Manufacturing