Dutch-speaking Digital Trust and Safety Analyst (m/f/d)

TELUS International; Deutschland; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

TELUS International is seeking motivated individuals to join its dynamic team in Germany. You will provide essential back-office support while meeting quality standards in a multicultural environment. We offer competitive salaries, full training, and opportunities for personal advancement in a supportive workplace.

Leistungen

Attractive salary: 15.38 Euro per hour

Fully paid training period

Great office at the city center

Canteen and fitness center

Employee benefits: regular fruit deliveries

Fun Floor with Nintendo Switch

Flexible schedule options

Qualifikationen

• Fluency in Dutch (written and spoken) required.
• At least B2 level in English.
• Valid work permit for Germany or EU citizenship.

Aufgaben

• Provide back-office support for online cases.
• Ensure quality standards are met.

Kenntnisse

Fluency in Dutch

B2 level in English

Reliable work approach

Efficient work approach

Goal-oriented work approach

Jobbeschreibung

Job Description:

Are you looking to develop your career and take on larger responsibilities in an exciting environment within a dynamically growing company? Join our team and help us ensure excellent service standards while making a difference in the world!

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Great office at the city center of Essen with canteen and fitness center
• Fun Floor with Nintendo Switch, table tennis, and more
• Comfortable leisure areas and activities like yoga or guided meditation
• Employee benefits: regular fruit deliveries, free drinks, and appealing office perks
• Work in a dynamic, multicultural team with flat hierarchies
• Opportunities for advancement in our internationally growing company
• Employee referral bonus programs
• Diverse responsibilities and schedule flexibility

Overview of tasks:

• Back-office support for online cases
• Ensuring quality standards are met

Requirements:

• Fluent in Dutch (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability for up to 4 weeks of full-time training
• Affinity with back-office services
• Reliable, efficient, and goal-oriented work approach

Join us:

Apply now! Our recruiting team is ready to answer your questions. We offer virtual interviews to all applicants.

About us:

Founded in 1998, TELUS Digital is committed to excellent customer service. With over 75,000 team members in more than 50 languages, we serve international partners and are part of TELUS Corporation, a major Canadian telecommunications provider.

Equal Opportunity Employer:

We are dedicated to creating a diverse and inclusive workplace. Employment decisions are based on qualifications, merits, and performance, without regard to diversity-related characteristics.