Dutch speaking Customer Support Agent in Athens, Greece

Next Job Abroad; Köln; On-site; EUR 28,000 - 40,000; Full time

Benefits offered by this job

Complete relocation support including flight tickets and accommodation

Competitive salary with additional bonuses

Health care benefits and discounts

Professional training by certified instructors

Free online Greek language courses

Job summary

Next Job Abroad is hiring Customer Support Experts to join an international team. This role involves communicating with customers through various channels, tracking cases, and ensuring high customer satisfaction. Candidates must be fluent in Dutch, have excellent English communication skills, and possess strong interpersonal skills. The position includes relocation assistance to Greece, health benefits, a competitive salary, and opportunities for professional growth.

Qualifications

• Fluency in Dutch is mandatory.
• Very good communication skills in English are required.
• Exceptional communication and soft skills along with problem-solving capabilities are crucial.

Responsibilities

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction and represent the brand well.

Skills

Fluency in Dutch

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Good Computer knowledge

Resourceful and able to multitask

Team player

Job description

We're hiring Customer Support Experts - with an offer for your Relocation to sunny Athens, Greece.

Do you want to take your career international, enjoy life in Greece, and at the same time strengthen your professional path in customer support? Whether you're looking forward to sunny weekends, want to expand your language skills, or enhance your CV with global experience, this opportunity offers the ideal mix of lifestyle and professional development.

You will become part of an international team that values quality, collaboration, and personal growth.

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

What you will bring

• Fluency in Dutch
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Good Computer knowledge
• Resourceful, able to multitask
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment

Benefits

What we offer

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age