Dual Master : (Junior) PMO & Business Transformation Analyst CRM (m / f / d), ZEISS

SAPHIR Deutschland; Oberkochen; Hybrid; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A dynamic opportunity at a leading company focused on business transformation, aimed at enhancing sales and service processes. The role involves collaboration with cross-functional teams and contributes to implementing new CRM systems as part of the ZEISS Key Group Program. Ideal for resilient individuals with strong analytical and communication skills, who thrive in fast-paced environments and enjoy intercultural teamwork.

Leistungen

Additional MBA option

Very modern infrastructure

Hybrid Work

Individual mentoring

Fitness offerings

Qualifikationen

• Bachelor’s degree required in relevant fields.
• Very good MS 365 skills (PowerPoint, Word, Excel, Teams).
• Strong analytical and organizational skills.

Aufgaben

• Work closely with cross-functional teams to improve E2E Sales & Services processes.
• Provide business process and data analysis.
• Consult project managers on performance, budget, and deadlines.

Kenntnisse

MS 365

Analytical thinking

Communication skills

Team player

Ausbildung

Bachelor’s degree in Business Studies / Administration or Business Informatics

Jobbeschreibung

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation : to bring science and society into the future together.

BENEFITS

• Additional MBA option
• International reference
• Attracive study conditions
• Implementation of a real study project in theory & practise
• Individual mentoring in the company and study program
• Training for junior managers
• Hybrid Work
• Very modern infrastructure
• Cantine
• Own shuttle-bus service from / to train station Oberkochen (whole day)
• Fitness offerings
• Networking
• Broad learning possibilities

Additional Information about the SIBE Master programmes with ZEISS is provided at

MAIN TASKS

• Work closely with cross-functional teams to improve E2E Sales & Services processes through process mining, analytics & automation
• Provide business process and data analysis, help to diagnose the current state of the Sales & Services business and identify process inefficiencies and compliance gaps
• Implement end-to-end process analysis and dashboards with process mining tools like Celonis in close collaboration with business and IT experts
• Take over tasks & responsibilities within the scope of the NextGenCRM PMO team which include activities from project initialization and planning, project implementation, project monitoring & controlling through to project completion
• If necessary, consult & support the responsible Roll-In project managers regarding the coordination, control and monitoring of the projects and project members (project performance, budget, deadlines, risks, etc.).
• Act as work package owner or project manager for smaller sub-projects within the larger NextGenCRM project setup
• Help identify opportunities to streamline PMO processes and enhance efficiency, agility and project success rates

The focus of your role is to support the dedicated PMO team working on business transformation projects. This role focuses on the NextGenCRM project, which is about implementing a new CRM platform for our B2B business units and sales and service companies around the world. This initiative is part of the larger ZEISS Key Group Program ‘Shaping Customer Excellence’ which enables the implementation of an important part of the ZEISS corporate strategy.

PROFILE

• Bachelor’s degree in Business Studies / Administration, Business Informatics or a comparable course of study
• Very good MS 365 skills (PowerPoint, Word, Excel, Teams)
• Ability to develop concepts, structure them and document them in an easy to understand format
• Strong communication skills, organizational strength, integrity and a strong team player
• Ability to think analytically and grasp new and complex topics quickly as well as a hands-on mentality, solution-oriented and pragmatical mindset
• Ability to build networks and enjoy working in intercultural and interdisciplinary global teams
• Resilience to a fast-paced, high-pressure environment
• Very good English skills (at least B2-C1), German is a plus