Dual Master : Customer Relationship Management (m / w / d), ZEISS

SAPHIR Deutschland; Oberkochen; Hybrid; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading technology firm in Oberkochen, Germany is seeking a Project Coordinator to support the Next Gen CRM Roll-in Team. The role involves project management skills in an international environment, stakeholder coordination, and technical support during roll-ins. Candidates should have a strong affinity for digital tools, fluent German and English, and a proactive problem-solving approach. This position offers a hybrid work model and modern infrastructure.

Leistungen

Hybrid Work

Very modern infrastructure

Canteen

Shuttle-bus service from/to train station

Fitness offerings

Multicultural environment

Networking opportunities

Mentoring programs

Broad learning possibilities

Qualifikationen

• Experience managing projects, ideally in an international context.
• Strong capability in managing both internal and external stakeholders.
• Willingness for international business trips.

Aufgaben

• Support the Next Gen CRM Roll-in Team within ZEISS Corporate IT.
• Manage individual sub-projects as part of the roll-in process.
• Coordinate between business stakeholders and global IT teams during roll ins.
• Assist in system testing, validation, and user acceptance testing.
• Provide first-line support during go-live and Hypercare phases.
• Collaborate on technical issue resolution with global teams.

Kenntnisse

Project management skills

Stakeholder management

Digital tools affinity

Customer Relationship Management Software

MS 365 proficiency

Proactive problem-solving

Fluent in German (C1)

Fluent in English (C1)

Tools

SAP

Salesforce

Jobbeschreibung

Overview

COMPANY

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many fascinating people.

In a spacious modern setting, full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign. All of this is supported by the ownership structure and the long-term goals of the Carl Zeiss Foundation : to bring science and society into the future, together.

Join us today. Inspire people tomorrow.

Benefits

• Hybrid Work
• Very modern infrastructure
• Cantine
• Own shuttle-bus service from / to train station Oberkochen (whole day)
• Fitness offerings
• Multicultural environment
• Networking
• Mentoring programs
• Broad learning possibilities

Additional Information about the SIBE Master programmes with ZEISS is provided at

Tasks

• Support the Next Gen CRM Roll-in Team within ZEISS Corporate IT
• Taking over individual sub-projects as part of a roll-in
• Support in coordination between business stakeholders and global IT teams during roll ins
• Support in the preparation and execution of system testing, validation and user acceptance testing (UAT)
• Support in first-line support during go-live and Hypercare phase
• Support in resolving technical issues in collaboration with global teams

Profile

• Proven project management skills, also in an international environment (e.g. gained through a working student position)
• Ability to manage internal and external stakeholders
• Affinity for digital tools and transformation processes (SAP, Salesforce)
• Experience with Customer Relationship Management Software (e.g. Salesforce, SAP CRM) is a plus
• Structured way of working
• Experienced with MS 365 (PowerPoint, Word, Excel, Teams)
• Creating impact by working pragmatic, proactive and solution oriented
• Willingness to undertake international business trips
• Very good German and English skills (min. C1)