Disaster Recovery Caseworker

Breathe Project; Deutschland; Remote; EUR 20.000 - 40.000; Teilzeit

Zusammenfassung

A community recovery organization in Germany seeks a dedicated individual to support disaster recovery efforts. In this role, you will conduct client interviews, provide essential information and referrals, and assist with recovery planning. Candidates should demonstrate a commitment to service, the ability to work in stressful environments, and knowledge of community resources. Remote work options are available after training.

Qualifikationen

• Demonstrated commitment to the mission of the American Red Cross.
• Ability to work well in stressful situations.
• Knowledgeable about community resource organizations.

Aufgaben

• Conduct client interviews to assess recovery needs.
• Provide clients with information and referrals.
• Assist with recovery planning and advocacy.

Kenntnisse

Client assistance

Community resource knowledge

Stress management

Tools

Client Assistance System 2.0

Jobbeschreibung

Purpose: Support the disaster recovery of individuals, families, and communities through the activities of Casework and Recovery Planning, Recovery Systems, and Community Recovery.

Reports To: DCS: Southwestern PA - Recovery Team Leader

Responsibilities:

Responsibilities include but are not limited to:

• Conduct client interviews: both initial interview and follow-up conversations, according to standards
• Assess qualifications for direct client assistance
• Use the Client Assistance System 2.0 to document the assistance and services provided in the client record according to standards
• Assist with recovery planning, problem-solving and advocacy on request according to standards
• Provide clients with information and referrals to community partners
• Learn about the Recovery activities and develop knowledge, skills, expertise in Casework and Recovery Planning, Systems and/or Community Recovery Has the option to work remotely after completing required training.

Time Commitment: Choose your availability schedule: daytime or early evening hours. After training, may be able to work from home

Qualifications:

Orientation

• Demonstrated commitment to the mission of the American Red Cross.
• Be kind, caring, resourceful, knowledgeable.
• Demonstrate interest in learning about community resource organizations.
• Demonstrate the ability to work well in stressful situations and in a team-oriented setting. Has the ability to use CAS 2.0.

Customer Focus

• Is dedicated to meeting the expectations and requirements of clients, internal and external customers; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect.

Manages Diversity

• Treats people equitably; works effectively with diverse populations.

Is able to:

• Sit for 2 hour periods.

Relationships: Works with Recovery Team Leaders and Members

Development Opp: Based on skill and interests, become a Casework and Recovery Planning SV, a Community Recovery Supervisor or a Systems Supervisor.

Training:

• Is in the process of completing or has completed the required training:
• Disaster Cycle Services: An Overview
• Recovery Services: An Overview
• Casework and Recovery Planning Fundamentals
• Direct Client Assistance Fundamentals
• Meet the Client: What is a Family?