Director - Quality Management System Transformation

TN Germany; Düsseldorf; Hybrid; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen erfahrenen Qualitätsmanager, der die Entwicklung und Transformation eines effektiven Qualitätsmanagementsystems leitet. In dieser spannenden Rolle werden Sie die Verantwortung für die Implementierung von Standards, die Automatisierung von Prozessen und die digitale Transformation übernehmen. Sie werden eng mit verschiedenen Abteilungen zusammenarbeiten, um die besten Praktiken zu fördern und die Kundenzufriedenheit zu gewährleisten. Wenn Sie eine Leidenschaft für Qualität und Exzellenz haben und in einem dynamischen, internationalen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifikationen

• 10+ Jahre Erfahrung im Qualitätsmanagement in regulierten Umgebungen.
• Erfahrung in der Leitung von QMS-Transformationen und Prozessoptimierungen.

Aufgaben

• Leitung und Entwicklung eines effektiven Qualitätsmanagementsystems.
• Überwachung der Einhaltung von Qualitätsstandards und KPIs.

Kenntnisse

Qualitätsmanagement

Prozessautomatisierung

ISO Standards

GxP Compliance

Projektmanagement

Change Management

Teamführung

Analytische Fähigkeiten

Ausbildung

Bachelor/Master in Pharmazie

MBA oder vergleichbare Qualifikation

Tools

Salesforce

WorkDay

ERP Systeme

Jobbeschreibung

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Client:

Alliance Healthcare Management Services Limited

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9cd97c395d73

Job Views:

2

Posted:

27.04.2025

Expiry Date:

11.06.2025

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Job Description:

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Reporting to the Vice President Quality Assurance for Cencora's International Business Group, the incumbent will be responsible to develop and lead an effective Quality Management System and its transformation towards process-orientation, standardization, automation, and finally digitalization for the entire business units Alliance Healthcare and Alloga across all countries and services.

This position is available on a hybrid basis, with frequent European travel and occasional longer haul. The base location of the successful candidate is flexible within Europe, providing they are located in a country where Cencora has a presence, and have access to a company office location.

Responsibilities:

• Overall responsibility to lead, develop, strengthen, and execute an effective Quality Management System and its transformation in accordance with Cencora`s standards, international/national Quality requirements like ISO and GxP to ensure compliance, operational performance, and finally customer satisfaction.
• In alignment with business strategies and goals, industry standards, determining the best-fit Quality Management System (organization, processes, and system), and define and execute the QMS transformation targeted to the various levels of maturity levels across the BU organization.
• Develop and lead the Center of Expertise community of QMS leaders and process-owners across the BUs, all countries, and facilities to foster best-practices QMS and drive the transformations towards:
• Standardized, lean, process-oriented QMS with a logical process/documentation landscape and end-to-end processes.
• One eQMS across AH & Alloga (broader IBG tbd.) and countries
• Innovation/digitalization by development of digital use-cases like automated translation
• As CoE leader, support the development of CoE members towards a highly performing and motivated team.
• Act as a business system owner for the eQMS IT system, define the architecture, configuration, and technical features of the system, drive the implementation/roll-out and its integration into other systems like WorkDay, WMS, TMS, ERP, Salesforce etc.
• Monitor the adherence and performance of the Quality management system and customer satisfaction by establishing and maintaining Quality KPIs, and the BU-wide Quality Management Review, and lead the continuous improvement program.
• Responsible for the annual functional budget assigned to QMS transformation and the eQMS (licenses for eQMS, transformation budget etc.).
• Serve as Operational Excellence & Digital Ambassador and drive a culture of customer-centric Quality.
• Represent AH and Alloga at meetings with regulators, customers, relevant external forums and associations.

Education:

• Bachelor/Master's degree in Pharmacy, Science, Engineering or general business disciplines

Preferred Certifications:

• Certification in Operational Excellence (Lean/Six Sigma)
• Preferably, additional business certifications like MBA, Change Management, Data Management, Project Management

Work Experience:

• Proven experience of 10+ years of professional experience in various international companies and/or consulting area in a regulated environment, of which a minimum of 5+ years of leadership position in Quality, Operations, or IT.

Skills and Knowledge:

• Successful track record in setting-up state-of-the-art QMS in an international context
• Experience in leading changes, re-organizational, technical, merger & acquisitions, ability managing ambiguity and complexity of processes, systems, and people impact.
• In-depth knowledge about best practices in process & content management, automation, state-of-the-art QMS, project management knowledge, and change management (methods, systems, processes, benchmarking, etc.)
• Strong GXP and ISO regulations with a focus on documentation management, plus common industry standards.
• Strong interpersonal and communication skills, with the ability to influence and motivate at all levels from shopfloor to management.
• Strong analytical and project management skills to identify and prioritize business opportunities, risks, needs, and to lead complex projects from concept to execution within time, budget, and quality constraints.
• Must be a collaborative facilitator and leader, capable of building consensus and win-win solutions while championing quality with internal and external stakeholders.
• Strong leadership skills with a proven track record of building high-performing, stable, motivated teams in a matrix and community setup.

What Cencora offers:

• Benefit offerings outside the US may vary by country and will be aligned to local market practices. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Reporting to the Vice President Quality Assurance for Cencora's International Business Group, the incumbent will be responsible for developing and leading an effective Quality Management System and its transformation towards process-orientation, standardization, automation, and digitalization for the entire business units Alliance Healthcare and Alloga across all countries and services.

This position is available on a hybrid basis, with frequent European travel and occasional longer haul. The base location of the successful candidate is flexible within Europe, provided they are located in a country where Cencora has a presence, and have access to a company office location.

Responsibilities:

• Overall responsibility to lead, develop, strengthen, and execute an effective Quality Management System and its transformation in accordance with Cencora`s standards, international/national Quality requirements like ISO and GxP to ensure compliance, operational performance, and customer satisfaction.
• In alignment with business strategies and goals, industry standards, determining the best-fit Quality Management System (organization, processes, and system), and define and execute the QMS transformation targeted to the various levels of maturity levels across the BU organization.
• Develop and lead the Center of Expertise community of QMS leaders and process-owners across the BUs, all countries, and facilities to foster best-practices QMS and drive the transformations towards:
• Standardized, lean, process-oriented QMS with a logical process/documentation landscape and end-to-end processes.
• One eQMS across AH & Alloga (broader IBG tbd.) and countries
• Innovation/digitalization by development of digital use-cases like automated translation
• As CoE leader, support the development of CoE members towards a highly performing and motivated team.
• Act as a business system owner for the eQMS IT system, define the architecture, configuration, and technical features of the system, drive the implementation/roll-out and its integration into other systems like WorkDay, WMS, TMS, ERP, Salesforce etc.
• Monitor the adherence and performance of the Quality management system and customer satisfaction by establishing and maintaining Quality KPIs, and the BU-wide Quality Management Review, and lead the continuous improvement program.
• Responsible for the annual functional budget assigned to QMS transformation and the eQMS (licenses for eQMS, transformation budget etc.).
• Serve as Operational Excellence & Digital Ambassador and drive a culture of customer-centric Quality.
• Represent AH and Alloga at meetings with regulators, customers, relevant external forums and associations.