Director, Platform Operations

TeamViewer GmbH; Deutschland; Hybrid; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Join a leading team in remote connectivity software as a Director of Platform Operations. You will manage and support teams, lead global operations, and drive strategic initiatives in an innovative environment. Your leadership will contribute to a dynamic work culture prioritizing growth and diversity.

Leistungen

Hybrid and flexible work hours, up to 50% home office

Onsite onboarding at HQ for optimal start

Competitive compensation and benefits including bonuses

Public transport-friendly offices

Option to lease an e-bike (Germany only)

Access to Corporate Benefits platform with discounts

Qualifikationen

• 5+ years in a leadership role in an agile environment.
• 10+ years of professional software development experience.
• Experience with major cloud providers (GCP, Azure, AWS).

Aufgaben

• Lead and oversee global platform operations across all products.
• Formulate and execute strategic roadmap aligned with business objectives.
• Establish operational processes like customer escalations and deployments.

Kenntnisse

Microservice architecture

Database design principles

Scalable distributed systems

Security

Network communication

Cloud-native technologies

English fluency

Ausbildung

University degree in Computer Science or related field

Tools

Docker

Kubernetes

Jobbeschreibung

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Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures, and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

We are looking for a Director Platform Operations (all genders) to manage and support our teams. Work closely with other R&D leaders and contribute to department-wide initiatives.

• Lead and oversee the operations of our platform globally across all products, ensuring the availability and performance of our services 24/7.
• Formulate and execute a strategic roadmap, aligning it with the company's overall business objectives.
• Establish and enforce operational processes such as on-call, migrations, customer escalations, and deployments.
• Manage and mentor talented teams of software developers, DevOps engineers, and SREs, fostering a collaborative and innovative work environment.
• Establish and enforce coding standards, development methodologies, and quality assurance processes to deliver robust and scalable solutions.
• Provide technical leadership and guidance to the team, promoting a culture of continuous learning and skill development.
• Collaborate with stakeholders to gather requirements, define project scopes, and establish realistic timelines for upcoming projects.
• Enable open feedback and communication within the team.
• Ensure the personal and professional development of team members to help them reach their full potential.

Requirements

• A university or college degree in Computer Science, Information Technology, or a related field.
• 5+ years in a leadership role in an agile environment.
• 10+ years of professional software development experience.
• A hands-on mindset and a strong sense of ownership.
• Strong knowledge of microservice architecture, database design principles, scalable distributed systems, security, and network communication.
• Expertise in cloud-native technologies (Docker, Kubernetes, etc.) and knowledge of at least one high-level programming language.
• Experience working with major cloud providers (GCP, Azure, and/or AWS).
• Structured and analytical working methods and a good team spirit.
• A spirit of lifelong learning and eagerness to tackle new challenges daily.
• Fluency in English is mandatory; additional languages such as German are a plus.

What we offer

• Onsite onboarding at our HQ for an optimal start.

• Competitive compensation and benefits including bonuses, company stocks, and salary reviews.

• Premiums for private pension plans (BAV) topped up by TeamViewer.

• Public transport-friendly offices.

• Option to lease an e-bike (Germany only).

• Special terms for local gyms.

• Access to Corporate Benefits platform with discounts.

• Regular team events and celebrations.

• Open-door policy, no dress code, and leadership lunches.

• Hybrid and flexible work hours, up to 50% home office.

• Work From Abroad Program allowing up to 40 days outside the contracting country.

• We celebrate diversity and encourage participation in CARE initiatives.

TeamViewer is an equal opportunities employer committed to an inclusive culture where everyone feels supported. We value diversity as a core strength and aim to empower employees to grow both personally and professionally. We pride ourselves on our open, supportive workplace environment that respects all genders, statuses, orientations, religions, ages, disabilities, education levels, and races.