Director of Professional Services

TradeBeyond; Leipzig; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

A leading supply chain management firm in Leipzig seeks a Director of Professional Services to oversee and manage software implementation teams. The role demands excellence in project management, organizational skills, and client communication. Ideal candidates should have over 15 years of experience in enterprise software project management, preferably in retail. The position offers competitive compensation and a dynamic work environment.

Leistungen

Competitive compensation

Open team environment

Global client network

Qualifikationen

• 15+ years in IT software project management and business analysis.
• Experience in enterprise systems implementation, preferably in retail/consumer products.
• PMP certification is a plus.

Aufgaben

• Lead and manage software implementation teams and projects.
• Provide industry expertise to internal teams and customers.
• Monitor team workload and address bottlenecks.
• Manage resource allocation and execution plans.
• Track milestones and ensure quality of deliverables.

Kenntnisse

Client-facing skills

Communication skills

Organizational skills

Time management

Mentoring

Agile methodologies

Strategic planning

Risk management

Ausbildung

Bachelor's degree

MBA

Jobbeschreibung

For more than 20 years, TradeBeyond has been advancing a more efficient, responsible supply chain. Responding to retail sourcing needs for smarter, automated workflows and data transparency, we developed the industry’s leading supply chain platform, CBX, relied on by many of the largest brands and retailers worldwide.

As consumers, businesses, and governments increase their commitment to sustainability, Fortune 500 companies such as The Home Depot, REI, Safeway, Lidl, and Lululemon turn to TradeBeyond to optimize product development, manage suppliers, reduce waste, and improve quality and compliance.

Learn more at TradeBeyond.com

About the Role

As the Director of Professional Services, you will lead, coach, and manage our software implementation teams and their projects. You will exemplify excellence in business and project management processes, set best-practice measures, and maximize project success.

Responsibilities

• Provide industry expertise to internal teams, implementation partners, and customers
• Coach, direct, and oversee implementation teams and projects
• Review scope, plans, and schedules with management and stakeholders
• Monitor team workload, forecast, and address bottlenecks
• Manage resource allocation and execution plans
• Escalate deviations to stakeholders
• Manage scope changes, risks, and contingency plans
• Track milestones and ensure quality of deliverables

Requirements

• Mentor and motivate team members, fostering accountability
• Establish best practices and project guidelines
• Excellent client-facing and communication skills in English
• Relevant experience in enterprise systems implementation, preferably in retail/consumer products
• Strong organizational and time management skills
• Familiarity with Agile methodologies
• PMP certification is a plus
• Ability to prioritize in high-pressure environments
• Experience in strategic planning, risk, and change management
• Bachelor’s degree required; MBA preferred
• 15+ years in IT software project management and business analysis in enterprise software, preferably in retail or consumer products

Travel Requirement

• Willing to travel as needed for projects

TradeBeyond Offers

Join a flat, open team environment where your expertise is valued. Collaborate with a leadership team with deep domain knowledge. Engage with a global client network.

We offer competitive compensation in a dynamic, high-growth environment. We value diversity and believe our company thrives when we support and celebrate differences.

Interested candidates, please apply with your resume, current and expected salary, via APPLY NOW.

We are an equal opportunity employer. All applicant information is confidential and used solely for recruitment purposes. Applications may be considered for other positions within the company for up to one year, after which personal data will be destroyed.