Director of IT Operations (m/w/d)

Vodafone; Düsseldorf; Hybrid; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht einen Director of IT Operations, der die Verfügbarkeit, Leistung und Kosten der IT-Services verantwortet. In dieser Schlüsselposition definieren Sie das Betriebsmodell und die strategische Roadmap, um die IT-Services zu optimieren. Sie arbeiten eng mit verschiedenen Abteilungen zusammen, um die Qualität und Kosten der IT-Services zu verbessern. Diese spannende Rolle bietet die Möglichkeit, innovative Lösungen zu entwickeln und ein Team in einem dynamischen Umfeld zu leiten. Wenn Sie leidenschaftlich daran interessiert sind, die Zukunft der Technologie zu gestalten, ist dies Ihre Chance!

Leistungen

Flexibilität bei der Arbeitszeit

Attraktive Vergütung und Rentenplan

Weiterbildungsmöglichkeiten

Work-Life-Balance

Mitarbeiterrabatte

Qualifikationen

• Mindestens 10 Jahre Erfahrung in großen SW-/IT-Projekten.
• Ausgeprägte Führungsfähigkeiten mit mindestens 10 Jahren Führungserfahrung.

Aufgaben

• Verantwortlich für die Verfügbarkeit und Leistung von IT-Services.
• Strategien zur kontinuierlichen Verbesserung der IT-Betriebsfähigkeiten entwickeln.

Kenntnisse

Leadership Skills

Vendor Management

Customer Focus

Innovation

Ausbildung

University Degree in Telecommunications/IT or Business

Jobbeschreibung

Director of IT Operations (m/w/d)
Vacancy-ID: 258127

At Vodafone, we work towards a brighter future every day. For a world that is better connected, more inclusive and more sustainable. Because for us, technology is only as strong as the people who use it. Join us and let's shape the world of tomorrow together.

What you can expect:

• As Director of IT Operations (m/w/d), you are accountable for the availability, performance, scalability, and running cost of IT services.
• You define and implement the IT Operations’ operating model and strategic roadmap to ensure the availability, performance, and scalability of all IT services.
• You ensure stability of the environment through a mix of sourcing options, including on-shore, offshore, and landed resources.
• You actively manage outsourced operations alongside the Vodafone Shared Services (VCI, VOIS) and AO partners.
• You devise strategies and policies to continuously improve and extend IT Operations’ capabilities and business value, while initiating projects and required system or application developments.
• You guarantee continuous quality and cost performance improvements for IT operations.
• You oversee and manage the performance and cost of IT services provided by vendors and partners.
• You maintain close working relationships with IT Infrastructure Management, Office IT (Group), DXC, IBM, Customer Management, Finance, Sales & Distribution, Internet Marketing, Consumer Business Unit, Enterprise Business Unit, Demand Management, SW Development, SW Acceptance, Bearer Network Operations, and the Vodafone Shared Services (VOIS).

Qualifications and Skills:

• University Degree in Telecommunications/IT or Business with technical qualifications, or an equivalent qualification
• Minimum 10 years of experience with large SW-/IT-projects (including vendor & contract management of more than 20 vendors)
• Well-developed leadership skills with a minimum of 10 years of leadership experience in organisations with more than 50 staff
• Customer Obsessed: Be passionate to exceed customers' expectations
• Innovation Hungry: Create and deliver new ways of working and services that delight our customers
• Act with speed, simplicity and trust

This position can be full-time or part-time (at least 30 hours).

Your strengths and experience count. Diversity and equal opportunities are important to us. We welcome applications from people with disabilities and give them special consideration if they are equally suitable.

We are filling this position in Düsseldorf for Vodafone GmbH. You will be leading employees in Düsseldorf, Kerpen and Unterföhring.

What we offer you:

• Flexibility: In consultation with your team and your manager, you decide which days you work in the office and from home. You can also work up to 20 days a year from other EU countries and an increasing number of non-EU countries.
• Attractive remuneration and pension plan: In addition to your basic salary, you will receive a performance-related bonus or commission payment and, with our pension plan, a company pension scheme.
• Further training: You decide which of our learning and training programs you want to use to promote your individual development.
• Work-life balance: Whether it's Kindergarten, health & mindfulness programs or a gym: you have the flexibility to shape your job and your private life. We support you, also when you care for relatives.
• Discounts and additional benefits: As an employee, you get special offers on all our mobile, landline, internet and TV products.

Who we are:
Vodafone celebrates and promotes diversity and inclusion. We are as diverse as our customers and our society. Whether ethnic origin, skin color, age, gender identity, sexual orientation, disability, religion, political affiliation, trade union membership, nationality, health status, social background or cultural background: there is no room for discrimination at Vodafone.

Together we can.