Languages : German and English - Fluent,
Please note that the client will not accept applications if there is a language barier.
Are you ready to step into a world where artistry, precision, and discreet service coalesce to create an unforgettable guest experience.
I am working with a prestigious hotel group in Munich that invites a visionary Director of Housekeeping to uphold and elevate the standards of opulence of what their guests know and cherish.
Key Responsibilities :
- Guardian of Grandeur :
- Organize and maintain exceptional standards in guest rooms, suites, corridors, fire exits, stairways, service rooms, and public spaces, ensuring every detail radiates impeccable luxury.
- Operational Excellence :
- Supervise all Housekeeping operations, driving seamless communication both within the division and with all hotel departments to achieve harmonious hotel-wide performance.
- Luxury Brand Ambassador :
- Ensure the flawless implementation of ultra-luxury brand standards, safeguarding and enhancing the reputation as a benchmark in hospitality excellence.
- Guest Experience Architect :
- Consistently surpass guest and management expectations by delivering experiences that are not only memorable but truly extraordinary, responding to each guest’s needs with finesse and discretion.
- Foster flexible, supportive relationships with all departments to contribute collectively to the hotel’s distinctive sense of place.
- Handle guest concerns and feedback with poise, delivering swift and sophisticated resolutions to secure absolute guest satisfaction.
- Talent Development :
- Identify training needs and execute on-the-job coaching in collaboration with relevant departments, ensuring every associate embodies our culture of perfection and hospitality artistry.
Qualifications & Skills
- Experience :
- A minimum of five years in a senior Housekeeping leadership role within the luxury or ultra-luxury hospitality sector is preferred.
- Language :
- Native-level proficiency in German and English ; fluency in additional languages is a prestigious asset.
- Leadership :
- Demonstrated ability to lead, inspire, and manage diverse, high-performing teams within an opulent hospitality environment.
- Detail-Oriented :
- Unmatched attention to detail, with the ability to organize, prioritize, and execute responsibilities with speed and elegance.
- Professionalism :
- An innate sense of discretion, polish, and passion for surpassing expectations in all facets of guest service and hotel operations.
What Awaits You
- The opportunity to be the custodian of luxury for one of Munich’s most esteemed hotel collections.
- A collaborative, dynamic environment where your expertise defines the heartbeat of the guest experience.
- Competitive remuneration and benefits befitting your leadership within a world-class hospitality brand.