Director, Key Accounts

Neara; Berlin; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Commission structure

Development opportunities

Meritocratic culture

Job summary

Neara is seeking a Director, Key Accounts to drive growth across European utilities accounts. This hands-on role combines personal account execution with mentoring and team leadership in a fast-growing, tech-enabled energy domain.

You will manage strategic relations, craft expansion plans, and coach a customer-facing team to execute multi-year contracts. Fluent English is required; additional EU languages are a plus.

Qualifications

• Experience managing and expanding enterprise-level accounts.
• Domain exposure to utilities or similar infrastructure-heavy industries is desirable.
• Experience mentoring Account Managers or Customer Success Managers.
• Track record in strategic sales and complex multi-year contracts.

Responsibilities

• Personally own and grow relationships with strategic EU accounts as senior contact.
• Develop expansion plans to meet revenue metrics and goals.
• Coach the team on account strategy and multi-year contract execution.
• Identify workflow improvements and upskill the customer-facing team.
• Collaborate with Customer Success, Product, and operations on strategy.
• Scale the Key Account Management function as Europe grows.
• Co-present with utilities at conferences to raise market presence.
• Report on performance, pipeline, and expansion opportunities to leadership.

Skills

Enterprise sales

Key account management

Leadership

English fluency

Job description

Imagine having the power to stress-test an entire power grid against a hurricane or thunderstorm before the clouds even gather. That is the reality we are creating at Neara.

We use advanced machine learning to create engineering-grade, physics enabled digital twins of electricity grids across four continents, this helps asset owners understand their biggest challenges and bring the most viable solutions to life across millions of kilometres of infrastructure.

By simulating extreme weather and structural stress at a network-wide scale, we empower the world’s largest utilities to pinpoint risks, optimise investments and build a more resilient global energy future.

Our team is a collection of brilliant minds who are fanatical about making a tangible difference in the real world, utilising AI and machine learning to accelerate everything from data classification to complex scenario analysis. We have built a special culture where innovation thrives because everyone owns the mission and we need smart, creative people to help us scale this impact to every corner of the globe.

Director, Key Accounts

We're seeking a driven, dynamic, and strategic commercial leader to drive growth across our key accounts in Europe. This is a hands-on, high-impact player-coach role focused predominantly on personal account execution paired with informal team leadership and commercial mentoring.

To succeed in this role, you will need a consultative mindset, excellent communication skills, and knowledge of the utilities industry. You will also need a proven track record of commercial execution across large, multi-year, multi-faceted contracts, and experience leading or mentoring a customer-facing team.

What You'll Do

• Personally own and grow relationships with a portfolio of our most strategic accounts, serving as the senior commercial relationship owner and executive point of contact.

• Develop and deliver expansion plans across assigned key accounts to execute against business metrics and revenue goals.

• Coach the team on account strategy, executive engagement, and commercial execution on complex, multi-year contracts.

• Identify new workflow improvements and use-case opportunities, helping to upskill the broader customer-facing team in commercial best practices.

• Collaborate with Customer Success Operations, Customer Value Architects, and Product on overall account strategy and execution.

• Develop processes to scale the Key Account Management function as Neara's European business grows.

• Co-present with utilities at key conferences and events across Europe, helping elevate Neara's market presence.

• Report on account performance, pipeline, and expansion opportunities to senior leadership.

Who You Are

• Demonstrated history of personally managing and expanding enterprise-level accounts within complex technical or SaaS environments, ideally operating as a Director of Key Accounts, Director of Sales, Key Account Manager, Client Partner, or in a similar enterprise role.

• Domain exposure to the utilities sector or a similarly complex, technical, infrastructure-heavy industry is highly desirable.

• Experience leading, managing, or mentoring Account Managers or Customer Success Managers, ideally in a player-coach capacity.

• Experience in strategic sales, management consulting, or tech-enabled enterprise environments.

• Strong communication and interpersonal skills, with the ability to navigate executive dynamics and foster a collaborative, customer-centric culture internally.

• Fluent in English (required); additional European languages are a plus.

What We Are Offering You

• Competitive salary + commission structure.

• Significant development opportunities with scope for lateral and upward movement in a high-growth company.

• Highly meritocratic, non-bureaucratic, and low-ego work culture.

• The opportunity to play a direct, critical role in expanding Neara's footprint across Europe’s largest utilities to solve real-world infrastructure problems.

• Enjoy the opportunity to work across multiple business areas and build relationships with key internal and external stakeholders.

#LI-NT1