Director IT Operations Europe, Antech Labs

Antech Diagnostics; Nordrhein-Westfalen; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

A leading veterinary diagnostics company in Nordrhein-Westfalen seeks a Director of IT Operations Europe. This role involves enhancing regional IT operations, leading service delivery for reference labs, and supporting modernization efforts. The ideal candidate will have over 10 years of leadership experience, particularly in healthcare or diagnostics environments. Fluency in English is required, and additional EU languages are a plus.

Qualifikationen

• 10 years of IT operations leadership experience in complex environments.
• Strong background in lab or production environment support.
• Experience navigating M&A transitions and integration initiatives.

Aufgaben

• Lead IT service delivery and support for reference labs across Europe.
• Act as a strategic partner to Lab Operations leadership.
• Evaluate existing systems and recommend improvements.

Kenntnisse

IT operations leadership

Service delivery improvement

ITIL practices

Healthcare diagnostics knowledge

Multilingual communication

Ausbildung

BA/BS degree in Computer Science or equivalent

Jobbeschreibung

Director IT Operations Europe, Antech Labs

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

We are seeking a transformational IT leader to drive operational excellence and strategic enablement across our European Reference Lab footprint. This Director of IT Operations Europe will be responsible for enhancing our regional IT operations, uplifting service delivery standards, and supporting the modernization of core systems to align with Mars Science and Diagnostics (SDx) global digital strategy and will report to the Chief Technology Officer SDx.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead and coordinate IT service delivery and infrastructure support for reference labs across Europe, ensuring operational resilience and high service quality.
• Act as a strategic partner to Lab Operations leadership, identifying and resolving technology friction points that impact lab efficiency and customer experience.
• Serve as the primary point of contact for reference lab IT operations during M&A integrations, including support for TSA exit plans and system transitions.
• Evaluate existing systems, tools, and vendor relationships; recommend improvements aligned with enterprise platforms and standards.
• Partner with Global Infrastructure & Operations and Cybersecurity teams to implement best practices in monitoring, incident management, and endpoint standardization.
• Establish and document processes, metrics, and KPIs to ensure operational visibility and drive continuous improvement.
• Coach and mentor regional technical staff, helping build future-ready capabilities across the team.
• Collaborate with architecture, security, and enterprise platform teams to ensure alignment with global technology roadmaps and governance standards.

EDUCATION/EXPERIENCE:

• BA/BS degree Computer Science or equivalent degree and experience.
• 10 years of IT operations leadership experience in complex, distributed environments (healthcare, diagnostics, or regulated industries preferred)
• Strong background in lab or production environment support (preferred direct experience in reference labs or clinical diagnostics)
• Experience with service delivery improvement, ITIL practices, and infrastructure modernization
• Experience navigating M&A transitions and cross-functional integration initiatives

REQUIRED SKILLS AND ABILITIES:

• Proven ability to manage through ambiguity and build relationships across regional and global teams
• Systems-minded leader who understands the operational importance of technology in healthcare diagnostics.
• Proven ability to effectively influence both frontline technical teams and executive leadership.
• Comfort with stepping into a transformative environment and laying foundations that scale.
• Business fluent knowledge of English (additional EU languages a plus)
• Ability to travel within Europe as needed

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes.

Note to Search Firms/Agencies: Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific.