Director, Global Customs (m/w/d) (Deutschlandweit)

DSV - Global Transport and Logistics; Krefeld; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Ein führendes Unternehmen im Bereich Transport und Logistik sucht einen Spezialisten für Zollabwicklung. Die Rolle erfordert umfassende Kundeninteraktionen und Unterstützung bei der Entwicklung und Bereitstellung innovativer Zolllösungen. Ideal für Bewerber mit einer Leidenschaft für Logistik und Kundenfokus, die in einem dynamischen internationalen Umfeld arbeiten wollen.

Qualifikationen

• Erfahrung in der Zollabwicklung oder im Vertrieb.
• Fluency in Englisch erforderlich.
• Vertraut mit rechtlichen Zollprozessen und internationalen Handelsströmen.

Aufgaben

• Beratung zur kommerziellen Strategie für Zollservices.
• Entwicklung des globalen Produktkatalogs für Zollservices.
• Kontinuierliche Verbesserung der Zollleistungen.

Kenntnisse

Kundeninteraktion

Zollabwicklung

Beratung

Teamarbeit

Problemlösung

Ausbildung

Abschluss in Logistik, Betriebswirtschaft, Transport oder Versand

Tools

Transport Management Systeme (TMS)

Zollabwicklungsplattformen

MS Office

Jobbeschreibung

Job Req ID: 96028
Arbeitszeitmodel: Vollzeit
Division: DEU - DSV Road GmbH (Group)
Standort: Krefeld

Do you have a logistics background, and would you like the world to be your playing field as you help, develop, and provide service to key international accounts?

Join a market leader within logistics and transport – and a team creating global growth for both customers and DSV. And gain a job with great potential for personal and professional growth.

To meet high demands from our existing and new potential large global customers

You will join Global Customs and help build up the commercial functions. Dealing with customs processes on behalf of our DSV customers has long been part of our business. However, to support our growth strategy we wish to meet our large customers’ needs for solving their needs and challenges in the space of Customs brokerage.

As your team will work closely with IT product development, customs operational teams and business stakeholders to adapt business needs and requirements into the new solutions.

“A customer focus and delivering on promised value creation takes team effort and collaboration across all DSV countries. It is all about facing and engaging with the customer to make sure the need for enhancing their supply chains is fulfilled,”

Be in touch with large customers and colleagues around the world

Your job will be to make sure our customers get the service they are promised in their contract with DSV. In close collaboration with and as an essential support to senior staff in our global commercial organization, you will be in touch with customers and colleagues around the world to drive continuous improvement and innovation of our Customs marketing function. As such supporting operational excellence of our Customs products and bringing added value from their role to our customers’ supply chains.

This also means that a large part of your role will be customer-facing as well as have a high level of interaction with internal stakeholders in DSV as you:

• Help set and advise on the commercial strategy for Customs services for large clients.

• Help design the global commercial product and service catalogue for Customs services.

• Contribute to RFI and RFQ processes in the field of Customs capabilities.

• Have review meetings with the customers to follow up on agreed KPIs, performance and business-related improvement points of our services.

• Work with global Customs operations leads to ensure operational excellence worldwide.

• Drive continuous improvement and performance management, involving both relevant Group functions and country stakeholders – sometimes as a participant in or as manager of improvement projects

Logistics profile with a flair for customer interaction

Most likely, you have a background in customs operations or sales with a degree in logistics, business, transport or shipping and ideally, you have experience with the operational customs side of logistics or consultancy in a customer-facing role. Moreover, you:

• Are comfortable participating in customer facing meetings, virtual calls and presentations

• Thrive in an atmosphere where you work on several tasks at a time without losing your customer focus

• Most likely have experience with TMSs (transport management systems), customs declaration platforms and proficient navigating Excel and of course MS Office

• Are fluent in English

• Have a great sense of the commercial relevance for global and regional trade lanes

• Understand worldwide customs process and global trade.

• Are comfortable working directly with customs authorities and trade associations.

You will work at our local DSV location in you residing country, there will be plenty of international travel.

Want to know more and apply?

We will be happy to answer any questions you may have regarding the position and about your options in DSV. You are welcome to call Senior Director, Global Customs Nick Beauchamp on [phone]

We look forward to receiving your application via the link below as soon as possible. We will process the applications as we receive them.

Your HR contact person

Tessa Trinh

HR Specialist, Recruiting DACH

02151 / 7371644

[e-mail]

https://www.dsv.com/de-de/karriere

Severely disabled persons and persons with equivalent qualifications will be given preferential consideration.

DSV – Globaler Transport und Logistik

Bei DSV zu arbeiten bedeutet, in einer anderen Liga zu spielen.

Als weltweit führendes Unternehmen im Bereich Transport und Logistik sind wir auf einer außergewöhnlichen Wachstumsreise. Lass uns gemeinsam weiterwachsen – durch Innovation, Digitalisierung und den Ausbau unserer Erfolge.

Mit fast 160.000 Kolleg:innen in über 90 Ländern arbeiten wir jeden Tag daran, verlässliche Dienstleistungen zu bieten, die Bedürfnisse unserer Kund:innen zu erfüllen und ihnen zu helfen, ihre Ziele zu erreichen. Wir wissen, dass wir das am besten schaffen, indem wir neue Talente, frische Perspektiven und ambitionierte Menschen wie dich ins Team holen.

Leistung liegt bei DSV in der DNA. Wir arbeiten nicht nur – wir möchten die Zukunft der Logistik gestalten. Dieser Anspruch treibt eine dynamische Umgebung an, die auf Zusammenarbeit mit echten Teamplayern, Verantwortungsbewusstsein und Tatkraft basiert. Wir schätzen Vielfalt, leben kulturelle Offenheit und respektieren die Würde und Rechte jedes Einzelnen. Wenn du etwas bewegen willst, das Vertrauen unserer Kund:innen gewinnen und deine Karriere in einem zukunftsorientierten Unternehmen vorantreiben möchtest – dann bist du hier genau richtig.

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