Digital Trust and Safety Analyst with Turkish (m/f/d) - Essen

TELUS International; Deutschland; Vor Ort; Vollzeit

Zusammenfassung

A leading company seeks a Digital Trust and Safety Analyst fluent in Turkish, with an affinity for back-office services. This full-time role offers a dynamic team environment and attractive salary benefits. Join a multicultural team in Essen and contribute to excellent customer service while advancing your career.

Leistungen

Fully paid training period

Canteen and fitness center

Employee referral bonus programs

Healthy lifestyle perks

Relocation support within Germany

Qualifikationen

• Turkish fluent (written and spoken).
• Valid work permit for Germany or EU citizenship.
• Availability for 4 weeks full-time training.

Aufgaben

• Provide online support for specific cases.
• Achieve and ensure quality standards.

Kenntnisse

Fluent in Turkish

B2 level in English

Affinity with back-office services

Reliable work style

Goal-oriented approach

Jobbeschreibung

Digital Trust and Safety Analyst with Turkish (m/f/d) - Essen, de

Client: TELUS International

Location: Essen, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: d175f1a39612

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Are you looking to develop your career and take on larger responsibilities in an exciting environment and a dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

This is a full-time position.

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Work as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office at the city center of Essen with canteen and fitness center
• Positive international working environment
• Fun Floor with Nintendo Switch, table tennis, and much more
• Comfortable leisure areas and activities like yoga or guided meditation
• Healthy lifestyle perks: regular fruit deliveries and free drinks
• Employee referral bonus programs
• Diverse responsibilities
• Relocation support within Germany for full-time employees (if explicitly agreed in writing)

Overview of tasks:

• Back-office support
• Provide online support for specific cases
• Achieve and ensure quality standards

Requirements:

• Fluent in Turkish (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability for up to 4 weeks of full-time training
• Affinity with back-office services
• Reliable and efficient work style
• Goal-oriented approach

Join our team and apply now! Our recruiting team is happy to answer your questions. We offer virtual interviews for all applicants.

About us: Since 1998, we have been passionate about excellent customer service. In 2020, we became part of TELUS Digital, with over 70,000 team members providing service in more than 50 languages for international clients.

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Equal Opportunity Statement:

At TELUS Digital, we promote diversity and inclusion. Employment decisions are based on qualifications, merits, and performance, without regard to characteristics related to diversity.