Digital Trust and Safety Analyst with Turkish (m/f/d) - Essen

TELUS International; Düsseldorf; Vor Ort; Vollzeit

Zusammenfassung

Join TELUS International as a Digital Trust and Safety Analyst in Düsseldorf, where you will provide essential back-office support. This full-time role requires fluency in Turkish and a good command of English, along with a reliable work approach. Enjoy an attractive hourly wage, benefits such as training, a vibrant office culture, and opportunities for career development in a multicultural team.

Leistungen

Attractive salary and fully paid training

Working in a dynamic multicultural team

Relocation support within Germany

Attractive employee referral bonus programs

Fun workplace activities and environment

Qualifikationen

• Fluent in Turkish and English.
• Valid work permit for Germany or EU citizenship.
• Affinity with back office services.

Aufgaben

• Provide online support for specific cases.
• Achieve and maintain quality standards.
• Back-office support only.

Kenntnisse

Fluent in Turkish

English (minimum B2 level)

Goal-oriented mindset

Reliable and efficient work approach

Ausbildung

Valid work permit for Germany or EU citizenship

Jobbeschreibung

Social network you want to login/join with:

Digital Trust and Safety Analyst with Turkish (m/f/d) - Essen, Düsseldorf

Client: TELUS International

Location: Essen, Düsseldorf

Job Category: Other

EU work permit required: Yes

Job Reference: aca8ff6a4651

Job Views: 2

Posted: 27.06.2025

Expiry Date: 11.08.2025

Job Description:

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company? Then join our team and help us to ensure excellent service standards while making a difference in the world!

This is a full-time position.

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office at the city center of Essen with canteen and fitness center
• Positive international working environment
• Fun Floor with Nintendo Switch, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities
• Relocation support within Germany for full-time employees (only if expressly agreed during hiring)

Overview of tasks:

• Back-office support only
• Provide online support for specific cases
• Achieve and maintain quality standards

We are looking for:

• Fluent in Turkish (written and spoken) and a minimum B2 level of English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks of full-time training
• Affinity with back office services
• Reliable and efficient work approach
• Goal-oriented mindset

Join our team and apply now! Our recruiting team will gladly answer all your questions. We are now offering virtual job interviews to all applicants.

About us: Since 1998, excellent customer service has been our passion. In 2020, we became part of TELUS Digital. Over 70,000 team members worldwide provide customer service in more than 50 languages for international partners.

#LI-DNI

#IDJob

At TELUS Digital, we enable customer experience innovation through teamwork, agile thinking, and a caring culture that puts customers first. We are committed to creating a diverse and inclusive workplace, hiring based on qualifications and merits.