Digital Trust and Safety Analyst with Turkish (m/f/d)

TELUS Digital Germany; Essen; Vor Ort; EUR 32.000 - 35.000; Vollzeit

Zusammenfassung

Join a dynamic team at a leading customer service provider in Essen, helping to set high standards in service delivery. This full-time position offers an attractive salary, extensive training, and a stimulating multicultural environment, alongside a range of employee benefits including recreational activities and support for relocation within Germany.

Leistungen

Attractive salary and fully paid training

Dynamic and multicultural team

Advanced job opportunities

Great office at the city center of Essen

Comfortable leisure areas

Regular fruit deliveries and free drinks

Employee referral bonus programs

Relocation support for full-time employees

Qualifikationen

• Fluent in Turkish and minimum B2 level in English required.
• Valid work permit for Germany or EU citizenship needed.
• Availability for up to 4 weeks full-time training.

Aufgaben

• Back-office support only.
• Provide online support for specific cases.
• Achieving and ensuring quality standards.

Kenntnisse

Fluent in Turkish

Fluent in English (B2)

Affinity with back office services

Reliable and efficient working

Goal-oriented approach

Jobbeschreibung

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

This is a full-time position.

What we offer :

• Attractive salary : 15.38 Euro per hour and fully paid training period
• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office at the city center of Essen
• Positive international working environment
• Fun Floor with Nintendo Switch, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities
• Relocation support within Germany for full-time employees (We only provide relocation support if this has been expressly agreed upon in writing during the hiring process

Overview of tasks :

• Back-office support only
• Provide online support for specific cases
• Achieving and ensuring quality standards

We are looking for :

• Fluent in Turkish (written and spoken) and a minimum B2 of English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks full time training.
• Affinity with back office services
• Reliable and efficient way of working
• Goal-oriented approach to work

Join our team and apply now!

Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us : Since founded in 1998, excellent customer service is our passion - in 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

Digital Trust Safety • Essen, Nordrhein-Westfalen, Germany