Digital Trust and Safety Analyst with Turkish (m/f/d)

TELUS International; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

TELUS International recherche un Analyste Digital Trust and Safety à Düsseldorf. Ce poste à temps plein nécessite de la maîtrise en turc et un bon niveau d'anglais, incluant des responsabilités variées, un environnement de travail dynamique et des opportunités d'avancement. Rejoignez une équipe multiculturelle axée sur l'excellence du service client et immergez-vous dans une culture d'entreprise positive.

Leistungen

Fully paid training period

Employee referral bonus programs

Relocation support within Germany for full-time employees

Comfortable leisure areas and activities

Dynamic and multicultural team environment

Qualifikationen

• Fluent in Turkish (written and spoken) and at least B2 in English.
• Valid work permit for Germany or EU citizenship.
• Affinity with back-office services.

Aufgaben

• Provide online support for specific cases.
• Achieve and maintain quality standards.
• Back-office support.

Kenntnisse

Fluent in Turkish

B2 in English

Reliability

Goal-oriented approach

Jobbeschreibung

Digital Trust and Safety Analyst with Turkish (m/f/d), Düsseldorf

Client: TELUS International

Location: Düsseldorf

Job Category: Other

EU work permit required: Yes

Job Reference: dc427b424651

Job Views: 2

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Support Positions, On Site

Are you looking to develop your career and take on larger responsibilities in an exciting environment and a dynamically growing company? Then join our team and help us to ensure excellent service standards while making a difference in the world!

This is a full-time position.

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Work as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office at the city center of Essen with canteen and fitness center
• Positive international working environment
• Fun Floor with Nintendo Switch, table tennis, and much more
• Comfortable leisure areas and activities like yoga or guided meditation
• Benefits such as regular fruit deliveries and free drinks
• Employee referral bonus programs
• Diverse responsibilities
• Relocation support within Germany for full-time employees (if expressly agreed during hiring)

Overview of tasks:

• Back-office support
• Provide online support for specific cases
• Achieve and maintain quality standards

We are looking for:

• Fluent in Turkish (written and spoken) and at least B2 in English
• Valid work permit for Germany or EU citizenship
• Availability for up to 4 weeks of full-time training
• Affinity with back-office services
• Reliable and efficient working style
• Goal-oriented approach

Join our team and apply now! Our recruiting team is happy to answer your questions. We offer virtual interviews for all applicants.

About us:

Since 1998, we have been passionate about excellent customer service. In 2020, we became part of TELUS Digital, with over 70,000 team members providing services in more than 50 languages for international partners.

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace. Employment decisions are based on qualifications, merits, and performance, without regard to characteristics related to diversity.