Digital Trust and Safety Analyst with Scandinavian languages (m/f/d)

TELUS Digital; Essen; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits at a dynamic and multicultural company in the heart of Essen. Join a team that values excellent service standards and offers advanced job opportunities. This role focuses on back-office support, where your skills in Scandinavian languages and English will shine. Enjoy a vibrant office environment with fun amenities, flexible schedules, and a commitment to employee well-being. If you are reliable, goal-oriented, and ready to make a difference, this position could be the perfect fit for you!

Leistungen

Attractive salary

Fully paid training period

Flexible schedule

Fun Floor with Nintendo Switch

Comfortable leisure areas

Regular fruit deliveries

Free drinks

Employee referral bonus programs

Qualifikationen

• Fluent in Scandinavian languages and proficient in English.
• Reliable and efficient with a goal-oriented work approach.

Aufgaben

• Provide back-office support and general administrative tasks.
• Ensure quality standards and provide online support for specific cases.

Kenntnisse

Fluent in Scandinavian languages

English (minimum B2)

Affinity with back office services

Reliable and efficient working

Goal-oriented approach

Ausbildung

Valid work permit for Germany or EU citizenship

Jobbeschreibung

Description and Requirements

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

What we offer:

• Attractive salary and fully paid training period
• Working as part of a dynamic and multicultural team with flat hierarchies
• Advanced job opportunities in our internationally growing company
• Great office at the city center of Essen
• Positive international working environment
• Fun Floor with Nintendo Switch, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities
• Schedule flexibility available

Overview of tasks:

• Back-office support only
• Taking over general administrative tasks
• Provide online support for specific cases
• Achieving and ensuring quality standards

What we expect:

• Ability to work from our office in Essen
• Fluent in Scandinavian languages (Finnish, Swedish or Norwegian) and a minimum B2 of English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks full time training.
• Affinity with back office services
• Reliable and efficient way of working
• Goal-oriented approach to work

Join our team and apply now!

Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 75,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.