Digital Trust and Safety Analyst with Italian (m/f/d)

TELUS International; Essen; Vor Ort; EUR 32.000 - 38.000; Vollzeit

Zusammenfassung

TELUS International is looking for a Digital Trust and Safety Analyst in Essen. This role involves back-office support, delivering excellent service standards, and joining a multicultural team. Offering attractive salaries and benefits, including flexible scheduling and training opportunities, this is a chance to develop your career with a dynamic company.

Leistungen

Attractive salary and fully paid training

Great office with canteen and fitness center

Fun activities like yoga and meditation

Regular fruit deliveries and free drinks

Dynamic multicultural team

Qualifikationen

• Fluent in Italian (written and spoken), minimum B2 level in English.
• Availability for up to 4 weeks full-time training.
• Affinity with back office services.

Aufgaben

• Provide back-office support.
• Achieve and ensure quality standards.
• Provide online support for specific cases.

Kenntnisse

Fluent in Italian

B2 of English

Goal-oriented approach

Jobbeschreibung

Social network you want to login/join with:

Digital Trust and Safety Analyst with Italian (m/f/d), Essen

Client:

TELUS International

Location:

Essen, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

61b1304868e5

Job Views:

2

Posted:

21.06.2025

Expiry Date:

05.08.2025

Job Description:

Are you looking to develop your career and take on larger responsibilities in an exciting environment and a dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Great office at the city center of Essen with canteen and fitness center
• Fun Floor with Nintendo Switch, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
• Working as part of a dynamic and multicultural team with flat hierarchies
• Advanced job opportunities in our internationally growing company
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities
• Schedule flexibility available

Overview of tasks:

• Back-office support only
• Provide online support for specific cases
• Achieving and ensuring quality standards

We are looking for:

• Fluent in Italian (written and spoken) and a minimum B2 of English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks full-time training
• Affinity with back office services
• Reliable and efficient way of working
• Goal-oriented approach to work

Join our team and apply now!

Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us: Since founded in 1998, excellent customer service is our passion - in 2020 we went one step further and are now part of TELUS Digital. Since then, over 75,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

#LI-DNI

#IDJob

Additional Information:

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.