Digital Trust and Safety Analyst with Italian (m/f/d)

TELUS International; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading company is seeking a Digital Trust and Safety Analyst fluent in Italian for their Düsseldorf office. This role involves back-office support, ensuring quality standards, and offers a dynamic work environment with great benefits. Ideal candidates are reliable and goal-oriented, with a valid EU work permit.

Leistungen

Attractive salary

Fully paid training period

Great office in city center

Fun Floor amenities

Comfortable leisure areas

Health-focused benefits

Flexible schedule

Employee referral bonus program

Advanced job opportunities

Qualifikationen

• Fluent in Italian (written and spoken) and a minimum B2 of English.
• Valid work permit for Germany or EU citizenship.
• Availability to complete up to 4 weeks full-time training.

Aufgaben

• Back-office support only.
• Provide online support for specific cases.
• Achieving and ensuring quality standards.

Kenntnisse

Fluency in Italian

B2 level in English

Reliability

Efficiency

Goal-oriented approach

Jobbeschreibung

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Digital Trust and Safety Analyst with Italian (m/f/d), Düsseldorf

Client: TELUS International

Location: Düsseldorf, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: fb352b05516d

Job Views: 2

Posted: 23.06.2025

Expiry Date: 07.08.2025

Job Description:

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Great office at the city center of Essen with canteen and fitness center
• Fun Floor with Nintendo Switch, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
• Working as part of a dynamic and multicultural team with flat hierarchies
• Advanced job opportunities in our internationally growing company
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities
• Schedule flexibility available

Overview of tasks:

• Back-office support only
• Provide online support for specific cases
• Achieving and ensuring quality standards

We are looking for:

• Fluent in Italian (written and spoken) and a minimum B2 of English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks full-time training
• Affinity with back office services
• Reliable and efficient way of working
• Goal-oriented approach to work

Join our team and apply now! Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us: Since founded in 1998, excellent customer service is our passion - in 2020 we went one step further and are now part of TELUS Digital. Since then, over 75,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

#LI-DNI

#IDJob

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications, and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources, and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.