Digital Trust and Safety Analyst with French (m/f/d)

TELUS International; Deutschland; Vor Ort; Vollzeit

Zusammenfassung

Wir suchen einen Digital Trust and Safety Analyst (m/w/d) mit Französisch für unser Büro in Essen. In dieser Rolle unterstützen Sie unsere Service-Standards und tragen zur Gewährleistung eines positiven Kundenerlebnisses bei. Wir bieten Ihnen ein attraktives Gehalt, ein dynamisches Team und vielseitige Entwicklungsmöglichkeiten in einem internationalen Umfeld.

Leistungen

Attraktives Gehalt

Vollständig bezahlte Ausbildungszeit

Dynamisches, multikulturelles Team

Flexible Arbeitszeiten

Gesunde Snacks und Getränke im Büro

Mitarbeiterempfehlungsbonus-Programme

Qualifikationen

• Fließend in Französisch und mindestens B2 in Englisch erforderlich.
• Verfügbar für bis zu 4 Wochen Vollzeit-Schulung.
• Affinität für Back-Office-Dienste.

Aufgaben

• Back-Office-Unterstützung bereitstellen.
• Online-Support für spezifische Fälle anbieten.
• Qualitätsstandards sicherstellen.

Kenntnisse

Französisch (fließend)

Englisch (B2)

Zuverlässigkeit

Zielorientierter Ansatz

Arbeitsweise im Back-Office

Jobbeschreibung

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Digital Trust and Safety Analyst with French (m/f/d), de

Client: TELUS International

Location: de, Germany

Job Category: Other

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EU work permit required: Yes

Job Reference:

61624cb1c174

Job Views:

2

Posted:

30.06.2025

Expiry Date:

14.08.2025

Job Description:

Join our team as a Digital Trust and Safety Analyst with French and help us ensure excellent service standards while making a difference in the world!

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Working as part of a dynamic and multicultural team with flat hierarchies
• Advanced job opportunities in our internationally growing company
• Great office at the city center of Essen
• Positive international working environment
• Fun Floor with Nintendo Switch, table tennis, and much more
• Comfortable leisure areas and activities like yoga or guided meditation
• Appealing benefits in the office, regular fruit deliveries, and free drinks
• Attractive employee referral bonus programs
• Diverse responsibilities
• Schedule flexibility available

Overview of tasks:

• Back-office support only
• Provide online support for specific cases
• Achieve and ensure quality standards

What we expect:

• Ability to work from our office in Essen
• Fluent in French (written and spoken) and a minimum B2 of English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks full-time training
• Affinity with back-office services
• Reliable and efficient work approach
• Goal-oriented mindset

Join our team and apply now! Our recruiting team will gladly answer all your questions. We are now offering virtual job interviews to all applicants.

About us: Since 1998, we have been passionate about excellent customer service. In 2020, we became part of TELUS Digital, with over 75,000 team members providing customer service in more than 50 languages for international partners.

#LI-DNI

#IDJob

Help us ensure excellent service standards as a Digital Trust and Safety Analyst with French in Essen!

French

EEO Statement:

At TELUS Digital, we promote diversity and inclusion. Employment decisions are based on qualifications, merits, competence, and performance, regardless of characteristics related to diversity.