Digital Trust and Safety Analyst with French (m/f/d)

TN Germany; Deutschland; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Digital Trust and Safety Analyst where you will leverage your French language skills. This dynamic role in Essen offers flexible scheduling and a vibrant multicultural environment. You'll be part of a supportive team, ensuring quality standards while engaging in fun activities like yoga and table tennis. With opportunities for international career advancement and a commitment to a healthy lifestyle, this position is perfect for those looking to grow in a positive and engaging workplace.

Leistungen

Fully paid training

Flexible scheduling

Healthy lifestyle perks: fruit deliveries, free drinks

Referral bonus programs

Fun activities: Nintendo Switch, table tennis, yoga, meditation

Qualifikationen

• Fluent in French and at least B2 level in English.
• Willingness to complete up to 4 weeks of full-time training.

Aufgaben

• Provide back-office support and online assistance for specific cases.
• Maintain and achieve quality standards in service delivery.

Kenntnisse

French (fluent)

English (B2 level)

Back-office services

Jobbeschreibung

Job Title:

Digital Trust and Safety Analyst with French (m/f/d), de

Client:

TELUS International

Location:

Germany (de)

Job Category:

Other

EU Work Permit Required:

Yes

Job Reference:

61624cb1c174

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Join TELUS International as a Digital Trust and Safety Analyst with French language skills. Based in Essen, Germany, you will support back-office operations, provide online support for specific cases, and ensure quality standards are met. The role offers schedule flexibility, a dynamic multicultural environment, and opportunities for career growth.

What We Offer:

• Attractive salary: €15.38/hour with fully paid training
• Work in a vibrant, multicultural team with flat hierarchies
• International career advancement opportunities
• Modern office in Essen city center
• International and positive working environment
• Fun activities: Nintendo Switch, table tennis, yoga, meditation, and more
• Healthy lifestyle perks: fruit deliveries, free drinks
• Referral bonus programs
• Flexible scheduling

Responsibilities:

• Back-office support
• Online support for specific cases
• Maintain and achieve quality standards

Candidate Requirements:

• Ability to work from our Essen office
• Fluent in French (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Willingness to complete up to 4 weeks of full-time training
• Affinity for back-office services
• Reliable, efficient, and goal-oriented work approach

Application Process:

Join our team by applying now! Our recruitment team is ready to answer your questions. We offer virtual interviews to all applicants.

About TELUS International:

Founded in 1998, TELUS International is committed to excellent customer service. Now part of TELUS Digital, our global team of over 75,000 members provides multilingual customer service for renowned international partners.

Equal Opportunity Statement:

We are an equal opportunity employer committed to diversity and inclusion. Employment decisions are based on qualifications, merits, and performance, without discrimination.