Digital Trust and Safety Analyst with French (m / f / d)

TELUS International; Duisburg; Vor Ort; EUR 1.000; Vollzeit

Zusammenfassung

TELUS International sucht einen Digital Trust and Safety Analyst in Duisburg. In dieser Rolle bieten Sie Back-Office-Support und stellen sicher, dass die Qualitätsstandards erfüllt werden. Die Position erfordert fließende Französischkenntnisse und mindestens B2-Englisch. Ein attraktives Gehalt von 15,38 Euro pro Stunde wird geboten, zusammen mit flexiblen Arbeitszeiten und hervorragenden Entwicklungsmöglichkeiten.

Leistungen

Vollständig bezahlte Trainingszeit

Arbeitsumfeld in einem internationalen Team

Bürovorteile und regelmäßige Obstlieferungen

Mitarbeiter-Empfehlungsprogramme

Flexible Arbeitszeiten

Qualifikationen

• Fließend in Französisch (schriftlich und mündlich) und ein Minimum B2 in Englisch erforderlich.
• Gültige Arbeitserlaubnis für Deutschland oder EU-Bürgerrecht.
• Verfügbarkeit für bis zu 4 Wochen Vollzeittraining.

Aufgaben

• Back-Office-Support.
• Online-Unterstützung für spezifische Fälle bereitstellen.
• Qualitätsstandards erreichen und sicherstellen.

Kenntnisse

Verlässlichkeit

Effizienz

Zielorientierung

Jobbeschreibung

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Digital Trust and Safety Analyst with French (m/f/d), Duisburg

Client: TELUS International

Location: Duisburg, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: 90f4a0840e61

Job Views: 2

Posted: 23.06.2025

Expiry Date: 07.08.2025

Job Description:

We are seeking a Digital Trust and Safety Analyst to join our team in Duisburg. Your role will involve back-office support, providing online support for specific cases, and ensuring quality standards are met.

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Working as part of a dynamic and multicultural team with flat hierarchies
• Advanced job opportunities in our internationally growing company
• Great office at the city center of Essen
• Positive international working environment
• Fun Floor with Nintendo Switch, table tennis, and much more
• Comfortable leisure areas and activities like yoga or guided meditation
• Office benefits, regular fruit deliveries, and free drinks
• Employee referral bonus programs
• Diverse responsibilities
• Schedule flexibility

Overview of tasks:

• Back-office support only
• Provide online support for specific cases
• Achieve and ensure quality standards

What we expect:

• Ability to work from our office in Essen
• Fluent in French (written and spoken) and a minimum B2 of English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks full-time training
• Affinity with back-office services
• Reliable and efficient work style
• Goal-oriented approach

Join our team and apply now! Our recruiting team is ready to answer your questions. We offer virtual interviews for all applicants.

About us: Since 1998, we have been passionate about excellent customer service. In 2020, we became part of TELUS Digital, with over 75,000 team members providing service in more than 50 languages worldwide.

#LI-DNI

#IDJob

Help us ensure excellent service standards as a Digital Trust and Safety Analyst with French in Duisburg!

French

EEO Statement: We are proud to be an equal opportunity employer committed to diversity and inclusion. Employment decisions are based on qualifications, merits, competence, and performance, regardless of characteristics related to diversity.