Digital Engagement Manager

DWP Digital; Deutschland; Hybrid; EUR 31.000 - 52.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Flexible hours

Civil service pension 28.97%

Work-life balance

Zusammenfassung

DWP Digital is seeking a Digital Engagement Manager to shape communications and deliver engagement campaigns across channels for DTG. You will turn complex information into accessible content and work with diverse stakeholders to drive impact and accessibility.

You will use data and feedback to tune campaigns and continuously improve delivery, leveraging Microsoft 365 tools and modern practices to support collaboration and high-quality outcomes.

Qualifikationen

• Experience planning, leading, delivering and evaluating complex campaigns.
• Clear, accessible and engaging written content creation skills.
• Use of feedback and data to inform decisions and improve outcomes.
• Proficiency with Microsoft 365 apps (Teams, SharePoint, Planner) for collaboration.
• Commitment to ongoing development and sharing best practice.

Aufgaben

• Shape compelling communications and engage a wide range of stakeholders.
• Turn complex information into accessible content across channels (intranet, newsletters, emails, presentations, infographics, video).
• Deliver engagement campaigns that connect people with our vision and priorities.
• Champion accessibility and continuous improvement in internal communications.

Kenntnisse

Campaign planning

Content writing

Data-driven

MS 365 tools

Professional development

Tools

Microsoft 365

Jobbeschreibung

We are looking for a Digital Engagement Manager to join the Digital and Transformation Group in DWP. As a Digital Engagement Manager, you'll shape compelling communications, identify and share impactful stories, and deliver engagement campaigns that connect people with our vision and priorities. Working with a wide range of stakeholders, you'll turn complex information into clear, accessible and actionable communications, creating innovative content across a range of channels including intranet platforms, newsletters, emails, presentations, infographics and video. Using insight, evidence and colleague feedback, you'll ensure communications are timely, relevant and effective, while championing accessibility, best practice and continuous improvement in internal communications and engagement.

• Experience of planning, leading, delivering and evaluating complex communications campaigns, working collaboratively across teams and stakeholders, and applying industry recognised frameworks, methodologies and best practice to achieve clear and measurable outcomes.
• Proven ability to produce clear, accessible and engaging written content, demonstrating strong drafting skills and the ability to communicate information effectively.
• Experience in using feedback, data and user insight to inform decision making, refine campaign plans and continuously improve outcomes, demonstrating an evidence-based approach to delivery.
• Proven proficiency in using digital tools and Microsoft 365 applications such as Teams, SharePoint, Planner and related platforms, to support effective collaboration, organise workload and deliver high quality communications and engagement outcomes.
• Demonstrable commitment to continuous professional development, actively seeking opportunities to enhance knowledge and skills, sharing best practice with others, and applying learning to drive continuous improvement in communications delivery.

As part of the UK's largest government department, you'll help shape and deliver communications that support over 8,000 colleagues across DTG as they transform digital services for more than 22 million customers.

Pay up to £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of £44,447.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.

Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.