Deutschsprachige Kundenservice in Griechenland (m/w/d) für Pandora

TN Germany; Salzgitter; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An established industry player is seeking passionate Customer Support Representatives to join their team. This role involves engaging with customers in German, addressing their inquiries, and promoting products. You will be part of a supportive environment that offers relocation assistance, competitive salaries, and opportunities for professional growth. Join a company that values diversity and fosters a positive workplace culture, where you can make a difference in customer experiences while representing a globally recognized brand.

Leistungen

Relocation support

Competitive salary + bonuses

Health care benefits

Full training

Professional growth opportunities

Free Greek language courses

Great working environment

Qualifikationen

• Excellent command of German and good knowledge of English.
• Strong communication and problem-solving skills.

Aufgaben

• Handle calls, emails, and chats in German.
• Provide support for product inquiries and order issues.

Kenntnisse

German language proficiency

English language proficiency

Communication skills

Problem-solving skills

Tech savviness

Interpersonal skills

Multitasking ability

Customer support experience

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3eab6fd231db

Job Views:

2

Posted:

06.05.2025

Expiry Date:

20.06.2025

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Job Description:

Ready to give a voice to people’s loves? Join our Customer Experts team for Pandora, the world’s most loved jewellery brand

Are you passionate about jewelry and customer support? TP Greece collaborates with Pandora, the world’s top jewelry designer and manufacturer, looking for Customer Support Representatives to join the team.

Everyday people around the world share facets of who they are and what matters to them through their Pandora jewelry. Be the one who will voice to people's loves, join our team!

What you will do:

1. Handle calls, emails and chat with a sense in German
2. Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations.
3. As a brand ambassador - provide promotion support, being knowledgeable about current promotions and new offers.
4. Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines.
5. Exchanging ideas and solutions with your colleagues!
6. Turning every customer into a happy customer!

What you will bring:

1. Excellent command of German
2. Good knowledge ofEnglish
3. Great communication & soft skills, as well as problem-solving skills
4. Computer knowledge/tech savviness
5. Ability to multitask and have strong interpersonal skills.
6. Ability to work in rotating shifts and availability to work overtime when/if required.
7. Work experience in customer support will be considered as an advantage
8. A positive and adventurous attitude

What we offer:

1. Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
2. Competitive monthly salary + 2 extra salaries per year
3. Referral Program: Bring your friends and receive great bonuses!
4. Health care benefits and numerous other discounts
5. Full training by certified instructors
6. Professional growth & development opportunities
7. Special events as well as community & social responsibility initiatives
8. Free online Greek language courses
9. State of the art premises, providing a great working environment with relaxing break areas
10. Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more!

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