Deutschsprachige Kundenservice in Griechenland (m / w / d) für Pandora

Teleperformance; Gera; Vor Ort; EUR 28.000 - 35.000; Vollzeit

Zusammenfassung

Join Teleperformance's Customer Experts team for Pandora, the world’s most loved jewelry brand. As a Customer Support Representative, you'll handle customer inquiries in German, promote products, and ensure customer satisfaction. Enjoy relocation support, competitive salary, and opportunities for professional growth.

Leistungen

Relocation support to Greece

Competitive salary plus two extra salaries annually

Referral bonuses

Health benefits and discounts

Full training provided

Opportunities for professional growth

Free online Greek language courses

Modern premises with relaxing break areas

Qualifikationen

• Excellent command of German.
• Good knowledge of English.
• Customer support experience is advantageous.

Aufgaben

• Handle calls, emails, and chat in German with professionalism.
• Respond to pricing and product inquiries, order status, tracking, and cancellations.
• Act as a brand ambassador—promote current promotions and new offers.

Kenntnisse

Communication

Problem Solving

Tech Savviness

Multitasking

Jobbeschreibung

Ready to give a voice to people’s loves? Join our Customer Experts team for Pandora, the world’s most loved jewellery brand.

Are you passionate about jewelry and customer support? TP Greece collaborates with Pandora, the world’s top jewelry designer and manufacturer, looking for Customer Support Representatives to join the team.

Everyday people around the world share facets of who they are and what matters to them through their Pandora jewelry. Be the one who gives voice to people's loves—join our team!

What you will do :

1. Handle calls, emails, and chat in German with professionalism.
2. Respond to pricing and product inquiries, order status, tracking, and cancellations.
3. Act as a brand ambassador—promote current promotions and new offers.
4. Handle account and billing issues, upsell, troubleshoot, and manage fraud orders and returns according to training guidelines.
5. Exchange ideas and solutions with colleagues.
6. Ensure every customer leaves satisfied.

What you will bring :

1. Excellent command of German.
2. Good knowledge of English.
3. Strong communication, soft skills, and problem-solving abilities.
4. Computer literacy and tech savviness.
5. Ability to multitask and demonstrate strong interpersonal skills.
6. Flexibility to work in rotating shifts and overtime if required.
7. Customer support experience is advantageous.
8. Positive, adventurous attitude.

What we offer :

1. Relocation support to Greece, including flight tickets, hotel accommodation, and assistance with house searching—all at no cost to you.
2. Competitive salary plus two extra salaries annually.
3. Referral bonuses for bringing friends.
4. Health benefits and discounts.
5. Full training provided by certified instructors.
6. Opportunities for professional growth and development.
7. Engaging events and community initiatives.
8. Free online Greek language courses.
9. Modern premises with relaxing break areas.
10. A Great Place to Work-Certified Company promoting diversity.

Join us to advance your career, gain valuable experience, and work with a global brand. We foster diversity and provide equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more!

Interested in more German-speaking job options? View all our available jobs.