Deutschsprachige Kundenservice in Griechenland (m/w/d) für Pandora

TN Germany; Darmstadt; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An established industry player is seeking passionate individuals to join their Customer Experts team for a renowned jewelry brand. This role involves engaging with customers in German, addressing inquiries, and providing exceptional support. With comprehensive training, competitive salary, and relocation assistance to Greece, this opportunity promises professional growth and a vibrant work environment. Join a diverse team and help customers express their loves through beautiful jewelry, all while enjoying a supportive and dynamic workplace.

Leistungen

Relocation support

Competitive salary

Referral bonuses

Health care benefits

Free Greek language courses

Professional development opportunities

Relaxing break areas

Diversity initiatives

Qualifikationen

• Excellent command of German and good knowledge of English.
• Work experience in customer support is an advantage.

Aufgaben

• Handle calls, emails, and chat with customers in German.
• Provide promotion support and handle account issues.

Kenntnisse

German language proficiency

English language knowledge

Communication skills

Problem-solving skills

Tech savviness

Interpersonal skills

Jobbeschreibung

Social network you want to login/join with:

col-narrow-left

Client:

Teleperformance

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

a06b1b336ee0

Job Views:

1

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Ready to give a voice to people’s loves? Join our Customer Experts team for Pandora, the world’s most loved jewellery brand

Are you passionate about jewelry and customer support? TP Greece collaborates with Pandora, the world’s top jewelry designer and manufacturer, looking for Customer Support Representatives to join the team.

Everyday people around the world share facets of who they are and what matters to them through their Pandora jewelry. Be the one who will voice people's loves, join our team!

What you will do:

• Handle calls, emails and chat with a sense in German
• Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations.
• As a brand ambassador - provide promotion support, being knowledgeable about current promotions and new offers.
• Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines.
• Exchange ideas and solutions with your colleagues!
• Turn every customer into a happy customer!

What you will bring:

• Excellent command of German
• Good knowledge of English
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Ability to multitask and have strong interpersonal skills.
• Ability to work in rotating shifts and availability to work overtime when/if required.
• Work experience in customer support will be considered as an advantage
• A positive and adventurous attitude

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills, while representing one of the biggest brands worldwide. You will also be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more!

Would you like to see more German speaking jobs options?

Need even more options? View all of our available jobs.