Deutschsprachige Kundenservice in Griechenland (m/w/d) für Microsoft

TN Germany; Magdeburg; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits you to join a leading multinational company as part of the Microsoft Customer Experts team! If you are fluent in German and eager to work in a vibrant environment in Greece, this role offers you the chance to support customers from Germany, Austria, and Switzerland. You will engage with clients, resolve their inquiries, and ensure their satisfaction while enjoying comprehensive relocation support and a competitive salary. This innovative company values diversity and provides numerous opportunities for professional growth, making it a fantastic place to advance your career.

Leistungen

Support for relocation to Greece

Competitive salary + 2 extra salaries

Referral Program

Health benefits and discounts

Full training by certified instructors

Opportunities for professional growth

Free online Greek language courses

Modern premises with relaxing break areas

Qualifikationen

• Excellent communication skills in German and good command of English.
• Sales experience with consumer products is an asset.

Aufgaben

• Identify customers’ needs and deliver appropriate solutions.
• Guide customers with billing inquiries and resolve issues.

Kenntnisse

Fluent German

English (B2+)

Sales experience

Technical research skills

Empathy

Positive attitude

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Magdeburg, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a18dd042bc5f

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!

Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!

If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team to support customers from Germany, Austria & Switzerland.

What you will do:

• Identify customers’ needs and deliver appropriate solutions, including sales
• Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution in a timely manner
• Assist customers to place an order and resolve related issues
• Answer customer inquiries, troubleshoot, escalate technical issues, and assist with account issues
• Follow standard diagnostic procedures, focusing on frequently asked questions
• Turn every customer into a happy customer!
• Exchange ideas and solutions with colleagues!

What you will bring:

• Excellent communication skills in German
• Good command of English (B2+)
• Sales experience with consumer products and services (asset)
• Technical research skills to troubleshoot problems
• Advanced internet research skills
• Empathy and strong communication skills
• A positive and adventurous attitude
• A willingness to learn and grow

What we offer:

• Support for relocation to Greece (covering flights, hotel, house search assistance)
• Competitive salary + 2 extra salaries per year
• Referral Program: Bring friends and earn bonuses!
• Health benefits and discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Community and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified Company that values diversity

This is a valuable opportunity to develop your career with a multinational company, gaining experience and skills while representing a major global brand. The company promotes diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more!

Interested in more German speaking jobs options?

Looking for more available jobs?