Deutschsprachige Kundenservice in Griechenland (m/w/d) für Microsoft

TN Germany; Gütersloh; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits you to join a leading tech firm as part of the Microsoft Customer Experts team in Greece. This role is perfect for fluent German speakers eager to support customers from Germany, Austria, and Switzerland. You'll tackle customer inquiries, provide solutions, and ensure satisfaction while enjoying the perks of relocation support, competitive salary, and extensive training. Embrace a vibrant work culture that values diversity and offers professional growth opportunities. If you're ready for an adventure and to make a difference, this position is for you!

Leistungen

Relocation Support

Competitive Salary

Referral Program

Health Benefits

Full Training

Professional Development Opportunities

Community Events

Free Greek Language Courses

Modern Work Environment

Qualifikationen

• Fluent in German and good command of English.
• Sales experience with consumer products/services is a plus.

Aufgaben

• Identify customers’ needs and deliver appropriate solutions.
• Guide customers with billing inquiries and transactions.
• Assist customers in placing orders and resolving issues.

Kenntnisse

German Communication

English Communication

Sales Experience

Technical Research Skills

Internet Research Skills

Empathy

Positive Attitude

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Greece

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a3266d705a97

Job Views:

2

Posted:

06.05.2025

Expiry Date:

20.06.2025

Job Description:

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!

Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!

If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team, supporting customers from Germany, Austria & Switzerland.

What you will do:

• Identify customers’ needs and deliver appropriate solutions, including sales
• Guide customers facing issues related to billing inquiries, handle transactions, and provide resolutions in a timely manner
• Assist customers to place orders and resolve related issues
• Answer customer inquiries, troubleshoot or escalate technical issues, and assist with account issues
• Follow standard diagnostic procedures, focusing on efficiently handling common questions
• Ensure every customer leaves satisfied!
• Collaborate and exchange ideas with colleagues!

What you will bring:

• Excellent communication skills in German
• Good command of English (B2+)
• Sales experience with consumer products/services is a plus
• Technical research skills to troubleshoot customer problems
• Advanced internet research skills
• Empathy and strong communication skills
• A positive, adventurous attitude
• Willingness to learn and grow

What we offer:

• Support for relocation to Greece, including flight tickets, hotel, and house search assistance (at no cost)
• Competitive salary plus two extra payments per year
• Referral Program: Bring friends and earn bonuses
• Health benefits and discounts
• Full training provided by certified instructors
• Opportunities for professional development
• Community events and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified Company that values diversity

This is a valuable opportunity to develop your career in a multinational environment, gaining experience while representing a major global brand. Our company promotes diversity and provides equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more!

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