Deutschsprachige Kundenservice in Griechenland (m/w/d) für Microsoft

TN Germany; Bochum; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An established industry player is seeking fluent German speakers to join their Microsoft Customer Experts team in Greece. This exciting role offers the chance to support customers from Germany, Austria, and Switzerland in a dynamic environment. With comprehensive relocation support, competitive salary, and opportunities for growth, this position is perfect for those looking to advance their careers while working with a globally recognized brand. Join a diverse and inclusive company that values its employees and promotes a positive work culture!

Leistungen

Relocation support (flights, hotel, house search)

Competitive salary + 2 extra salaries

Referral Program bonuses

Health benefits and discounts

Full training by certified instructors

Growth and development opportunities

Community events and social responsibility initiatives

Free online Greek language courses

Modern premises with relaxing areas

Diversity-focused workplace

Qualifikationen

• Fluent German and good English communication skills are essential.
• Sales experience with consumer products is a plus.

Aufgaben

• Identify customer needs and provide appropriate solutions.
• Guide customers with billing inquiries and technical issues.
• Ensure customer satisfaction and foster positive experiences.

Kenntnisse

Fluent German communication

English (B2+)

Sales experience

Technical research skills

Advanced internet research skills

Empathy

Positive attitude

Willingness to learn

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

654b7278a7dd

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!

Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!

If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team to support customers from Germany, Austria & Switzerland.

What you will do:

• Identify customers’ needs and deliver appropriate solutions, including sales
• Guide customers facing issues related to billing inquiries, handle transactions, and provide resolutions in a timely manner
• Assist customers in placing orders and related issues
• Answer customers’ inquiries, troubleshoot or escalate technical issues, and assist with account issues
• Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively
• Ensure customer satisfaction and turn every customer into a happy customer!
• Exchange ideas and solutions with colleagues!

What you will bring:

• Excellent communication skills in German
• Good command of English (B2+)
• Sales experience with consumer products and services (asset)
• Technical research skills for troubleshooting
• Advanced internet research skills
• Empathy and strong communication skills
• Positive and adventurous attitude
• Willingness to learn and grow

What we offer:

• Support for relocation to Greece, including flights, hotel, and house search assistance (at no cost)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring friends and receive bonuses!
• Health benefits and discounts
• Full training by certified instructors
• Growth and development opportunities
• Community events and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing areas
• Work for a Great Place to Work-Certified Company that values diversity

This is an excellent opportunity to develop your career with a multinational company, gaining valuable experience while representing a global brand. We promote diversity and provide equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more!

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