Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Regensburg; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht nach deutschsprachigen Talenten für die Kundenbetreuung bei einer der angesehensten Automarken der Welt. In dieser spannenden Rolle sind Sie der erste Ansprechpartner für Kundenanfragen und bieten erstklassigen Service. Sie haben die Möglichkeit, Ihre Kommunikationsfähigkeiten zu verbessern und wertvolle Erfahrungen zu sammeln, während Sie in einem unterstützenden Team arbeiten. Mit umfassender Unterstützung bei der Relokation und einem wettbewerbsfähigen Gehalt, das zwei zusätzliche Monatsgehälter umfasst, bietet diese Position eine hervorragende Gelegenheit, Ihre Karriere voranzutreiben und Teil eines multinationalen Unternehmens zu werden.

Leistungen

Umzugshilfe

Gesundheitsleistungen

Kostenlose Online-Griechischkurse

Vollständig vergütete Schulungen

Bonussystem für Freunde

Moderne Arbeitsumgebung

Karrierechancen

Soziale Verantwortung

Sonderveranstaltungen

Qualifikationen

• Mindestens 6 Monate Erfahrung im Kundenservice.
• Leidenschaft für Autos ist von Vorteil.

Aufgaben

• Hauptansprechpartner für Kundenanfragen sein.
• Probleme professionell und zeitnah lösen.

Kenntnisse

Fließendes Deutsch

Gute Englischkenntnisse

Kommunikationsfähigkeiten

Problemlösungsmentalität

Technologische Affinität

Jobbeschreibung

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Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b0882c287b0b

Job Views:

1

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls, emails, and chats to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German.
• Very good command of English – both written and spoken.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months preferred.
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.

What we offer:

• Complete relocation support (we will cover all costs from your departure to Greece until you are ready to rent your first home).
• Competitive monthly salary + 2 extra salaries per year.
• Refer-A-Friend: Bring your friends and receive bonuses!
• Health care benefits and numerous discounts.
• Fully remunerated training by certified instructors.
• A career path within a company of over 11,500 employees.
• Special events and community & social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.
• The opportunity to work for a Great Place to Work-Certified Company.

Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills, while representing one of the biggest brands worldwide. You will be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more

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